Assistant Park Manager - Guest Experience & Operations

Discovery Parks; Western Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully furnished two-bedroom onsite app

Pet-friendly accommodation included

Relaxed and supportive team

Broad operational experience

Career development opportunities

Discounts on accommodation

Employee Assistance Program

Swimming pool access

Job summary

Discovery Parks Perth Airport is seeking an Assistant Manager to work alongside the Park Manager and gain hands-on experience across the property. You’ll be involved in guest experience, team coordination, presentation standards and daily business priorities.

You will support day-to-day park operations, help maintain presentation standards, and guide team members to deliver a positive guest experience while ensuring health and safety compliance across facilities.

Qualifications

• Previous experience in accommodation, hospitality, tourism or a customer-focused operational environment.
• Experience supporting or leading teams in a hands-on environment.
• Strong customer service and communication skills.
• An adaptable, practical and team-focused approach.
• Good organisational and problem-solving skills.
• Confidence working across different areas of an operation.
• A genuine desire to learn, develop and progress into broader management responsibilities.

Responsibilities

• Support the Park Manager with the day-to-day operation of the property.
• Provide visible, hands-on support across park operations and guest services.
• Help maintain high presentation standards across accommodation, grounds and facilities.
• Support and guide team members to deliver a positive guest experience.
• Assist with operational administration, team coordination and daily priorities.
• Respond to guest feedback and help resolve issues professionally.
• Support compliance with health, safety and operational requirements.
• Step into different operational areas as required to help the park run smoothly.

Job description

Discovery Parks Perth Airport is seeking an Assistant Manager to work alongside the Park Manager and gain hands-on experience across the property. You’ll be involved in guest experience, team coordination, presentation standards and daily business priorities.

You will support day-to-day park operations, help maintain presentation standards, and guide team members to deliver a positive guest experience while ensuring health and safety compliance across facilities.