Assistant Outlet Store Manager | Richmond | Full Time

Loreal; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

L’Oréal Luxe Outlet in Richmond, Melbourne is seeking an Assistant Store Manager to co-lead daily boutique operations and elevate the customer experience on a Tuesday to Saturday roster.

You will coach and motivate the team, drive sales with strong visual merchandising and inventory tasks, monitor store KPIs, and ensure exceptional luxury service across our brand portfolio.

Qualifications

• Experience in daily store management, visual merchandising, and stock logistics in high-volume retail.
• Ability to coach and motivate team members to achieve performance goals.
• Strong understanding of retail metrics and daily target setting.

Responsibilities

• Oversee daily boutique operations, inventory replenishment, and visual merchandising.
• Support, coach, and motivate the retail team to deliver tailored consumer consultations.
• Track store KPIs, monitor inventory flow, and drive daily sales targets.
• Maintain seamless floor coverage and stock organization during peak periods.

Skills

Retail Operations

People Development

Commercial Acumen

Customer Experience

Operational Agility

Job description

Assistant Store Manager - L'Oréal Luxe Outlet

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As our Assistant Store Manager at our Luxe Outlet in Richmond on Bridge Road, you will co-lead daily boutique operations and customer experience, reporting directly to the Store Manager. You will work a Tuesday to Saturday roster with no late nights, setting the pace for an elevated retail environment.

• Partner with the Store Manager to oversee daily boutique operations, inventory replenishment, and visual merchandising standards.
• Support, coach, and motivate the retail team on the sales floor to deliver tailored consumer consultations across our luxury brand portfolio.
• Track store KPIs, monitor inventory flow, and take proactive action to achieve daily sales targets.
• Maintain seamless floor coverage and stock organisation during peak trade periods.

We Are Looking For

You bring energy, commercial awareness, and a collaborative approach to retail leadership. You bring:

• Retail Operations: Demonstrated capability in daily store management, visual merchandising, and stock logistics within high-volume retail.
• People Development: Ability to support, coach, and motivate team members to achieve collective performance goals.
• Commercial Acumen: Understanding of retail metrics and the ability to turn sales data into actionable daily targets.
• Customer Experience: Strong commitment to delivering exceptional luxury beauty service and client care.
• Operational Agility: Excellent organisational skills to balance floor leadership, inventory tasks, and scheduling.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

At L’Oréal, you will find a place where entrepreneurship, autonomy, and collaboration are genuinely valued. We give you the operational freedom to run your business, test fresh ideas, and make a tangible mark on our global brand portfolio.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.