Assistant Manager Toowoomba

Adairs Retail Group; Queensland; Sur place; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

50% off full price styles

15% off sale styles

Paid Parental Leave

Adairs Academy learning and dev.

Incentive and bonus programs

Employee Assistance Program (EAP)

Résumé du poste

Adairs Retail Group in Australia is seeking an Assistant Manager to lead the store team and deliver exceptional customer experiences. You will model behaviours, coach a high-performing team, and partner with the Store Manager to drive sales and service excellence.

You will be responsible for workforce planning, roster management within budget, analyzing reports to spot improvement opportunities, and ensuring every customer leaves with a WOW moment.

Qualifications

• Passionate about delivering outstanding customer experiences.
• Demonstrated leadership and ability to achieve KPI targets.
• Experience in coaching, developing and mentoring a team.
• Ability to cultivate an engaged and motivated culture within the store.
• Positive attitude and solution-oriented mindset.
• Team player mindset and collaboration.

Responsabilités

• Lead by example to create exceptional customer experiences in-store.
• Drive KPI achievement and support the team in meeting targets.
• Coach, develop and train the wider team to improve performance.
• Contribute to workforce planning and roster management within budget.
• Analyze reports to identify opportunities to enhance the customer experience.

Connaissances

Customer experience

Leadership

Coaching

Teamwork

Description du poste

Our Awesome Perks

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts ─ 50% off full price styles, 15% off sale styles
• Paid Parental Leave – supporting your family through life's biggest moments
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program (financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances
• Time in Lieu

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Assistant Manager

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home
• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team
• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one