Assistant Store Manager | Toowoomba

Adairs; Toowoomba Regional; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Team member discounts 50% off full価格?

15% off sale styles

Paid Parental Leave

Adairs Academy

Incentive and bonus programs

Employee Assistance Program

Recognition for exceptional team/peer

Company recognition

Job summary

Adairs in Australia is seeking a motivated Retail team member to join our vibrant stores. You will lead by example, inspire lasting customer connections, and help our team deliver the WOW in every interaction.

The role focuses on coaching, developing the team, and effective roster planning to keep costs in check while exceeding KPI targets.

If you have a passion for home styling and customer experience, you’ll fit right in as we invest in our people, technology, and the customer journey.

Qualifications

• Strong leadership with track record of achieving KPIs.
• Experience coaching and developing teams.
• Ability to plan rosters and workforce effectively.
• Proven focus on delivering exceptional customer experiences.
• Team player with positive attitude and problem-solving mindset.

Responsibilities

• Lead by example to inspire customers to weave their own home style.
• Coach, train and develop the wider team.
• Assist in workforce planning and roster creation within budget.
• Analyze reports to identify opportunities to improve customer experience.
• Support Store Manager in daily operations and store performance.

Skills

Leadership

KPI targets

Coaching

Training

Workforce planning

Roster management

Data analysis

Customer experience

Job description

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts ─50% off full price styles, 15% off sale styles
• Paid Parental Leave – supporting your family through life's biggest moments
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program(financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances

This is Adairs

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

You’ll bring significant value through;

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home
• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team
• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one

Ready To Take The Plunge:

We look forward to what the possibilities could bring.