Assistant Manager - Morley - November Starts

Foot Locker; City Of Bayswater; On-site; AUD 65,000 - 90,000; Full time

Job summary

Foot Locker Bayswater (WA) is seeking a dedicated leader to step in when the Store Manager is away, taking charge of store operations and the customer experience. You will coach your team, manage sales, training, visual merchandising, and asset protection while driving revenue and profit for the store.

Collaborate with staff and store leadership to deliver exceptional service, stay up-to-date on products, and foster an inclusive, high-energy environment that motivates the team to perform at

Qualifications

• Experience leading a customer-facing sales team.
• Comfortable engaging customers to deliver an elevated experience.
• Willing to work nights, weekends and holidays.
• Strong numeracy and problem solving.

Responsibilities

• Coach and motivate team to drive sales and service.
• Ensure high customer satisfaction through product knowledge.
• Deliver sales, customer experience, merchandising, and operations.
• Partner between customers, sales associates and store leadership.
• Learn and share expertise on products and trends.
• Maintain awareness of product knowledge and trends.
• Contribute to a positive inclusive work environment.

Skills

Leadership

Customer service

Sales orientation

Product knowledge

Multi-tasking

Integrity

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays