Assistant Manager - Merrylands

Foot Locker; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Foot Locker in Sydney is seeking a Store Manager to lead daily operations and drive exceptional customer experiences. You will coach your team, manage inventory, and partner with store leadership to meet sales and profit goals.

You’ll demonstrate strong leadership, a customer-first mindset, and the ability to adapt in a fast-paced retail environment, including nights, weekends, and holidays.

Qualifications

• Proven leadership in a customer-facing sales setting.
• Confident engaging customers to deliver elevated experience.
• Motivated by delivering great results through customer interaction.
• Responds effectively to changing omni-channel retail demands.
• Initiates completion of tasks without supervision.
• Strong math and analytical thinking for profit and inventory control.

Responsibilities

• Coaching and motivating your team to drive sales and deliver exceptional customer service.
• Ensuring high levels of customer satisfaction through product knowledge and teamwork.
• Delivering sales, customer experience, merchandising, and operational expectations.
• Acting as a partner between customers, sales associates and store leadership.
• Learning and sharing product knowledge and current trends to fit customer needs.
• Maintaining awareness of product knowledge and upcoming trends.
• Contributing to a positive and inclusive work environment.

Skills

Leadership

Customer service

Sales-driven

Adaptability

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays