Assistant Manager — Lead Branch Operations

Allan Hall Recruitment; Melbourne; Sur place; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Profit-share scheme

Career pathways

Supportive culture

Résumé du poste

Tradelink Lilydale is seeking an energetic Assistant Manager to support daily branch operations, lead from the front, and drive a high-performing team. You will work with the Business Manager to deliver outstanding customer service, manage inventory, and grow branch performance.

Ideal candidates will have supervisory experience in retail or trade, knowledge of plumbing or trade distribution, and a hands-on approach to customer service.

Qualifications

• Leadership or supervisory experience within retail, trade, wholesale, or a similar customer-focused environment.
• Industry knowledge in plumbing, trade distribution, or a related sector (highly regarded).
• A hands-on approach with a genuine passion for customer service.
• Strong communication skills and the ability to build lasting relationships with customers and colleagues.
• Commercial awareness and a proactive mindset focused on continuous improvement.
• Full Australian working rights (sponsorship not available).

Responsabilités

• Oversee day-to-day branch operations and support the team.
• Lead by example with day-to-day guidance to the branch team.
• Build strong relationships with customers, providing expert advice and tailored solutions.
• Assist with inventory, warehouse, and branch operations to ensure smooth running.
• Coach, develop, and motivate the team to achieve goals.
• Step into the Business Manager role when required and contribute to branch growth.

Connaissances

Leadership

Customer service

Communication

Commercial awareness

Retail/trade experience

Description du poste

Tradelink Lilydale is seeking an energetic Assistant Manager to support daily branch operations, lead from the front, and drive a high-performing team. You will work with the Business Manager to deliver outstanding customer service, manage inventory, and grow branch performance.

Ideal candidates will have supervisory experience in retail or trade, knowledge of plumbing or trade distribution, and a hands-on approach to customer service.