Assistant Manager - Dynamic Pub Floor Leader

ALH Hotels; Westbrook; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Exclusive staff discount card for ALH

Endeavour Wellbeing Support (EAP)

Discounts with Endeavour Group brands

Job summary

ALH Hotels' Wilsonton Hotel in Toowoomba is seeking an enthusiastic Assistant Manager to run floor operations across dining, sports bar, and gaming spaces. You will join a team-based management structure, share shift load, and help drive high standards with peers on a busy hospitality floor.

Ideal candidates bring hands-on hospitality experience, a track record supervising front-of-house areas, and current RSA/RSG, RMLV and Approved Managers Licence as required by state regulations.

Qualifications

• Hands-on role that includes manual handling and lifting.
• Experience supervising front-of-house in bar, bistro or gaming spaces preferred.
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Lead floor operations across dining, sports bar and gaming areas.
• Support the Publican to keep the pub running smoothly with a great vibe.
• Share shift load and collaborate with peers to drive standards.
• Handle hiccups promptly and maintain high service levels.
• Be the face of the pub when the boss is away.

Skills

People leadership

Team collaboration

Customer service

Operational management

Job description

ALH Hotels' Wilsonton Hotel in Toowoomba is seeking an enthusiastic Assistant Manager to run floor operations across dining, sports bar, and gaming spaces. You will join a team-based management structure, share shift load, and help drive high standards with peers on a busy hospitality floor.

Ideal candidates bring hands-on hospitality experience, a track record supervising front-of-house areas, and current RSA/RSG, RMLV and Approved Managers Licence as required by state regulations.