Assistant Manager - Wilsonton Hotel

ALH Hotels; Toowoomba Regional; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing Support

Discounts at Woolworths brands (Woolie

Employee assistance program

Job summary

ALH Hotels is seeking an Assistant Manager for Wilsonton Hotel in Toowoomba. You’ll thrive in a fast-paced, team-led setting, sharing shift load and driving floor standards with peers.

You’ll steer busy weekend dining, manage game-day trade in the sports bar, and sports-gaming operations with total floor-level support. This hands-on role requires physical tasks and a strong customer focus, with RSA/RSG, RMLV, and Approved Managers Licence essential.

Qualifications

• Experience supervising in bar, bistro, or gaming room.
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements.
• Willingness to lead in a team-driven management structure.

Responsibilities

• Support the Publican to keep the pub running smoothly, safely, and with a great vibe.
• Lead a team of hospo legends and share floor load.
• Manage events across the bar, bistro, and gaming areas.
• Handle hiccups before they become headaches.
• Provide energy, service, and smiles on every shift.

Skills

Team leadership

People skills

Supervision

Job description

Are you a hospitality professional ready to run the floor at one of Toowoomba’s most dynamic, high-tempo venues? The Wilsonton Hotel is looking for a driven Assistant Manager who thrives in a fast-paced environment and excels in a team-led management structure.

We skip the traditional isolated Duty Manager model, instead, our venue is powered by a team of multiple Assistant Managers. You’ll work alongside a strong group of peers to share shift load, collaborate on floor strategy, and drive standards together. Whether steering a busy weekend dining service in the bistro, orchestrating game-day trade in the sports bar, or managing gaming operations, you’ll be right in the heart of the action with total floor-level support.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licenceas per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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