Assistant Manager — Dynamic Coastal Pub Leader

ALH Hotels; Gympie Regional; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Discount cards

Wellbeing support

EAP

Job summary

Rainbow Beach Hotel, part of ALH Hotels, seeks an Assistant Manager to lead frontline service on a fast-paced coastal floor. You will oversee the team, drive guest satisfaction, and ensure operations run smoothly from service to safety.

A proven hospitality background and a proactive leadership style are essential for this busy venue. You’ll bring an RSA/RSG, RMLV and Approved Manager licence as required, manage shifts, and uphold gold-class hospitality for locals and travelers alike.

Qualifications

• Hands-on role requiring physical tasks including lifting and moving stock/beer kegs.
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements.
• Experience supervising bar, bistro or gaming floor teams is preferred.
• Ability to learn and adapt in a fast-paced coastal venue.

Responsibilities

• Run the floor and maintain high-volume service with energy and pace.
• Support the Publican to keep the pub running smoothly, safely and with a great vibe.
• Lead a team of hospo staff and supervise daily operations.
• Handle hiccups before they become headaches to customers and staff.
• Maintain elite standards of hospitality on every shift.

Skills

Hospitality leadership

Team supervision

Customer service

Staff training

Communication

Job description

Rainbow Beach Hotel, part of ALH Hotels, seeks an Assistant Manager to lead frontline service on a fast-paced coastal floor. You will oversee the team, drive guest satisfaction, and ensure operations run smoothly from service to safety.

A proven hospitality background and a proactive leadership style are essential for this busy venue. You’ll bring an RSA/RSG, RMLV and Approved Manager licence as required, manage shifts, and uphold gold-class hospitality for locals and travelers alike.