Assistant Manager - Chermside Tavern

ALH Hotels; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Employee discounts

Job summary

Chermside Tavern, part of ALH Hotels, is seeking a hands-on Assistant Manager to lead a fast-paced pub floor during busy lunch and dinner periods. You’ll work with a collaborative team of Assistant Managers to run peak shifts, mentor staff, and ensure high-energy, high-quality guest service across bar, bistro, and gaming areas.

You will be the face of the venue when the boss is away, bringing energy, pride, and people skills to every shift while maintaining safety and positive vibes for locals

Qualifications

• Experience supervising in bar, bistro or gaming room.
• Ability to lead during busy lunch/dinner rushes and high-energy events.
• Proven people-skills to represent the venue when leadership is away.

Responsibilities

• Lead peak shifts and mentor hospitality crew.
• Coordinate cross-department operations with venue leaders.
• Deliver outstanding guest experience and maintain safety and vibe on shifts.
• Resolve hiccups quickly to prevent service disruptions.

Skills

Leadership

People management

Team supervision

Communication

Hospitality operations

Tools

RSA/RSG licence

Approved Managers Licence

Job description

If you are a hands-on manager who thrives in the center of a bustling, high-foot-traffic venue, the Chermside Tavern offers a dynamic, fast-paced stage for your leadership skills. From busy lunch and dinner rushes powered by shoppers and moviegoers to high-energy sports bar trade and high-touch service in our gaming room, no two days here are ever the same.

You won't be working in isolation, our management structure relies on a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality crew, coordinate cross-departmental operations, and deliver an outstanding experience for our regular guests and visitors alike.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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