Assistant Manager

Australia and New Zealand Banking Group Limited; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

ANZ in Australia is seeking a Relationship Banking Officer/Associate to support Relationship Managers, help grow customer revenue, and conduct financial analysis for designated client groups in the Australian market.

This role emphasizes collaboration across internal teams, adherence to ANZ values, and delivering customer solutions. It offers growth opportunities within Business & Private Banking and a path to advance within the ANZ 2030 strategy.

Qualifications

• Great financial literacy, analytical skills, commercial and business acumen.
• Experience building relationships in a customer delivery/ customer experience role.
• Accounting or finance degree or equivalent preferred.

Responsibilities

• Support Relationship Managers by providing customer solutions and insights.
• Conduct financial analysis and develop customer strategies.
• Establish a professional market profile and understand customer industries.
• Collaborate with internal teams and demonstrate ANZ values.

Skills

Financial literacy

Analytical skills

Commercial acumen

Relationship skills

Communication

Education

Accounting or Finance degree

Job description

About Us

Standard
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Institutional
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

Technology (coding)
At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.

Technology (non-coding)
At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Business & Private Banking

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

As a [Role] in our [Tribe/Team/Domain/Business Unit], you’ll play a key role in helping to [state the key goal of the tribe/team/domain (why do they exist?)]. This role is responsible for providing support for relationship bankers through the completion of key business activities. They are primarily responsible for supporting Relationship Bankers in growing new and existing customer revenue by conducting financial analysis and credit strategy recommendations for designated customer groups.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type:
Role Location:
Work Hours:

What will your day look like?

As a Relationship Banking Officer/ Associate, you will have the opportunity to:

• Support our Relationship Managers in making banking easier for customers, providing customer solutions, and insights,
• Conduct financial analysis and develop and implement appropriate customer strategies,
• Establish and maintain a professional profile in the market and maintain an understanding of the customer’s industry and associated markets,
• Work collaboratively with other internal work functions and stakeholders, and
• Demonstrate living the ANZ Values with customers and colleagues.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Great financial literacy, analytical skills, commercial and business acumen,
• Strong analytical ability to assess and interpret implications of financial trends,
• Prior experience in developing strong relationships in a customer delivery/ customer experience role,
• Sound understanding of the structuring of security arrangements,
• Experience in the banking industry is an advantage, but not a requirement, and
• Preferably possesses an accounting or finance degree or equivalent, though not a strict requirement.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Job Posting End Date

13/11/2026, 11.59pm, (Melbourne Australia)