Assistant Manager

Carina Leagues Club; Cleveland; On-site; AUD 60,000 - 85,000; Full time

Job summary

Club Raby Bay in Cleveland, QLD is seeking an experienced Assistant Manager to lead day-to-day operations and mentor front‑of‑house teams across dining, bar and gaming.

This hands-on role requires strong leadership, customer service focus, rostering and compliance knowledge, including RSA and RMLV licences. Availability for evenings, weekends and public holidays is essential.

Qualifications

• Previous management experience in hospitality, clubs or venue operations.
• Experience leading and developing a team.
• RSA, RMLV and Approved Manager's Licence required.
• Availability to work evenings, weekends and public holidays.

Responsibilities

• Leading the day-to-day operation of the venue and taking charge when required
• Leading, coaching and supporting our front-of-house teams
• Coordinating shifts, team deployment and service standards
• Overseeing operations across bar, bistro and gaming
• Creating great experiences for our members and guests
• Handling member enquiries and resolving issues confidently and professionally
• Supporting bookings, functions and venue activities
• Ensuring responsible service, WHS and other compliance requirements are maintained
• Supporting stock control, cash handling and general administration
• Assisting with roster planning and effective labour deployment
• Building a positive team culture and developing the capability of our people
• Working closely with the General Manager and leadership team to achieve operational and customer service goals

Skills

Leadership

Team development

Communication

Decision making

Job description

Club Raby Bay | Cleveland, QLD | Full-Time

Assistant Manager - Club Raby Bay

Ready to take the next step in your hospitality career?

Club Raby Bay is looking for an experienced Assistant Manager to join our leadership team and play a key role in the day-to-day operation of our venue.

Located in the heart of Cleveland, Club Raby Bay is a community-focused venue offering dining, bar, gaming and entertainment in a relaxed and welcoming environment.

We're looking for a hands-on leader who enjoys being on the floor, building great teams and making sure every shift runs smoothly.

About the Role

Working closely with the General Manager, you'll help lead the daily operation of the club and take ownership of the venue when required.

You'll be responsible for:

• Leading the day-to-day operation of the venue and taking charge when required
• Leading, coaching and supporting our front-of-house teams
• Coordinating shifts, team deployment and service standards
• Overseeing operations across bar, bistro and gaming
• Creating great experiences for our members and guests
• Handling member enquiries and resolving issues confidently and professionally
• Supporting bookings, functions and venue activities
• Ensuring responsible service, WHS and other compliance requirements are maintained
• Supporting stock control, cash handling and general administration
• Assisting with roster planning and effective labour deployment
• Building a positive team culture and developing the capability of our people
• Working closely with the General Manager and leadership team to achieve operational and customer service goals

About You

You’ll be someone who enjoys leading from the front and thrives in a busy hospitality environment.

You’ll bring:

• Previous management experience in hospitality, clubs or venue operations
• Experience leading and developing a team
• Confidence making decisions and taking ownership during a busy shift
• A genuine passion for customer service and creating great member experiences
• Strong communication and people leadership skills
• The ability to coach, motivate and hold team members accountable
• Excellent organisation and the ability to manage competing priorities
• A strong understanding of responsible service, compliance and workplace safety
• A hands-on approach and willingness to work across all areas of the venue
• Current RSA, RMLV and Approved Manager's Licence
• Availability to work evenings, weekends and public holidays as required

Why Join Us?

This is an opportunity to join a growing club group where you can make a genuine impact on the operation of the venue and the people around you.

You’ll work alongside an experienced leadership team in a hands-on environment where your ideas, leadership and initiative will be valued.

If you're ready to step up, take ownership and become an integral part of the Club Raby Bay leadership team, we want to hear from you.