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The Housing Appeals Committee (HAC) in NSW seeks an Administrative Assistant to support a client-focused team delivering social housing appeals services. You will manage records, meetings, and financial processes, ensuring accuracy, confidentiality, and timely responses.
The role requires strong customer service, clear communication, and the ability to work under pressure. Hybrid work in Burwood, with tenure up to 30 September 2027, full-time, Clerk Grade 1/2 salary range $78,000–$84,799 plus
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Campus Support
Skills and Experience:
Burwood $50,000 - $70,000 per year help_outline NSW Department of Communities and Justice
Administration Assistant
Location – Burwood – 50% Hybrid
Employment type – Temporary up to 30 September 2027 - Full time
Salary – Clerk Grade 1/2 $78,000.00 - $84,799.00 plus employer’s contribution to superannuation and annual leave loading
About Us
The Housing Appeals Committee (HAC) provides an independent appeals mechanism for social housing clients in NSW. The HAC Secretariat is a business unit of Homes NSW and provides administrative and customer support services to enable the delivery of timely and responsive independent appeal services.
Your role
The Administrative Assistant supports a client-focused team delivering appeals services to social housing residents, collaborating with clients, staff, and providers to ensure a culturally responsive service.
With a high level of attention to details and strong administrative and customer service skills, you’re confident using computer-based technology and managing tasks like records maintenance, meeting coordination, minute taking and financial processes.
What you’ll do
What we’re looking for
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Applications close Sunday, 15 November 2026 at 11:59pm AEST.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
We do work that really matters