Administration Assistant - Coffs Harbour Youth Justice Community Office, Youth Justice

NSW Department of Communities and Justice; Coffs Harbour; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Employee Assistance Programs

Job summary

NSW Department of Communities and Justice is seeking an Administration Assistant for the Coffs Harbour Youth Justice Community Office. The role provides administrative and reception support to ensure high-quality service delivery to clients and staff.

You will manage administrative systems, support meetings and events, handle basic financial transactions, maintain records, and contribute to a collaborative team focused on inclusion and safety for the youth justice community.

Qualifications

• Working With Children Check (WWCC) clearance for roles with director access to clients/client information
• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Responsibilities

• Act as a point of contact performing reception services including telephone and/or counter enquiries from staff and clients and provide a timely and effective information and referral service.
• Undertake a range of administrative services relating to the business, including non-complex client matters, word processing, data entry, preparing correspondence, collating documentation, maintaining electronic and file records and support with meetings and events to support the day-to-day operations of the team.
• Assist with financial and workforce transactional activities including purchasing, invoice processing, petty-cash, time-sheet management adhering to Departmental processes in accordance with relevant practices and standards.
• Monitor and maintain store supplies and equipment.
• Assist with projects and research.

Job description

Administration Assistant Coffs Harbour Youth Justice Community Office Youth justice Ongoing Full-Time Location: Coffs Harbour Clerk Grade 1/2 Salary ($78,000- $84,799 pa), plus employer's contribution to superannuation and annual leave loading This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

Provide administrative and reception services to internal and external clients to support the delivery of quality services for Coffs Harbour Community Office. As an integral part of a team the role is responsible for managing administrative systems and procedures to deliver a high level of administrative and coordination support.

What you’ll do

• Act as a point of contact performing reception services including telephone and/or counter enquiries from staff and clients and provide a timely and effective information and referral service.
• Undertake a range of administrative services relating to the business, including non-complex client matters, word processing, data entry, preparing correspondence, collating documentation, maintaining electronic and file records and support with meetings and events to support the day-to-day operations of the team.
• Assist with financial and workforce transactional activities including purchasing, invoice processing, petty-cash, time-sheet management adhering to Departmental processes in accordance with relevant practices and standards.
• Monitor and maintain store supplies and equipment.
• Assist with projects and research.

What we’re looking for

• Working With Children Check (WWCC) clearance for roles with director access to clients/client information Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:
• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, we will consider your application.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Inclusion and Diversity

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people. Thank you for your interest in this role. We look forward to receiving your application.

Applications close Sunday, 1st November 2026 at 11:59pm AEST.

To contact the hiring manager Bobby-Sue.Hill: 0429 307 293 or [e-mail].

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.