Assistant Housekeeping Manager

Accor; Lorne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Onsite accommodation available

Complimentary gym and pool access

Staff discounts through Accor

Career development and training opportunities

Job summary

Accor is looking for an experienced Assistant Housekeeping Manager at Mantra Lorne in Victoria. You will play a key role overseeing the housekeeping team, ensuring top-quality cleanliness and productivity for our guests.

This position requires strong leadership and communication skills along with a keen eye for detail. The role includes overseeing daily operations, guiding team members, and ensuring effective supply management. Join us and benefit from a vibrant work environment and opportunities for career growth!

Qualifications

• Previous leadership experience in Housekeeping.
• Excellent communication, interpersonal and time management skills.
• High standard of personal grooming and polished appearance.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Guide and train the housekeeping team.
• Manage cleaning supplies and housekeeping inventory.
• Conduct inspections to ensure cleanliness standards are met.
• Allocate rooms during shifts for even workload distribution.

Skills

Leadership experience in Housekeeping

Communication skills

Interpersonal skills

Time management skills

Attention to detail

Job description

Mantra Lorne is located in the coastal town along the Great Ocean Roan and is spread across 12 acres of landscaped gardens, boasting undeniable beachfront accommodation offering heritage hotel rooms and modern one and two bedroom apartments. The Larder, on-site restaurant, offers daily breakfast, lunch, and dinner, all crafted from locally sourced ingredients.

Proudly housing the largest residential conference venue in regional Victoria, Mantra Lorne can host groups of up to 600 guests for bespoke corporate and private events.

There is plenty to do in your down time, from exploring waterfalls, shipwrecks and bushwalking to having a game of tennis or golf, immersing yourself in art exhibitions and markets, or simply relaxing on the beach enjoying the afternoon sun.

Perks of joining Mantra Lorne

• Onsite accommodation available in shared facilities for a weekly fee (upon availability)
• Complimentary access to gym and pool, surfboard hire, and local discounts, including massages and surfing lessons
• Live and work by the beach in Victoria's oldest guest house and largest regional conference venue
• Travel the world with access to heavily discounted staff rates through Accor

Purpose

As Assistant Housekeeping Manager, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top‑tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• Working closely with the department manager you will assist in overseeing the daily operations of the entire housekeeping department
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution

Skills And Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.