Assistant Hotel Manager - Food & Beverage Lancemore Milawa

Lancemore Hotel Group; Milawa; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Incentives companywide

Team social activities

Job summary

Lancemore Milawa is seeking an Assistant Hotel Manager - Food & Beverage to lead our F&B team with a guest-first approach and hands-on leadership in a boutique country-house setting.

You will oversee restaurant and banquet service, plan rosters, manage beverage controls, and partner with chefs to craft memorable experiences for weddings and events. The role demands evenings, weekends and public holidays availability.

Qualifications

• 3+ years of leadership experience in a similar hotel F&B environment.
• Deliver exceptional guest satisfaction with enthusiasm.
• Coach and train F&B teams to drive performance.
• Confident in restaurant and banquet service operations.
• Strong labour rostering, labour cost and beverage KPI knowledge.
• Autonomous leader who can guide and develop a close-knit team.
• Excellent time management and clear communication skills.
• RSA compliance and responsible serving protocols.
• Proficient with MS Word, Excel and Outlook.
• Experience managing weddings and events is essential.
• Collaborate with chefs on upsells and guest experiences.
• Able to work evenings, weekends and public holidays.
• Experience in Rooms Division or Operations is highly regarded.

Responsibilities

• Lead the F&B department to deliver outstanding guest experiences.
• Collaborate with chefs to create upsells and special experiences.
• Oversee staffing, rostering and beverage control KPI's.
• Ensure smooth execution of weddings and events.
• Maintain high standards in restaurant and banquet service.
• Provide coaching and training to the F&B team.
• Work evenings, weekends and public holidays as required.

Skills

Leadership

Guest satisfaction

F&B coaching

Restaurant service

Labour rostering

Beverage control KPI's

Autonomous leadership

Time management

Communication

RSA compliance

MS Office

Weddings & events

Upselling & guest experiences

Evenings/weekends/holidays

Rooms Division/Operations familiarity

Tools

Microsoft Office

Job description

• Shape your career with a growing organisation
• Be part of a high performing workplace that believes in developing talent and empowering people to drive their own results

• Join Australia's leading boutique hotel company
• Shape your career with a growing organisation
• Be part of a high performing workplace that believes in developing talent and empowering people to drive their own results

Located in the heart of Victoria’s High Country is Lancemore Milawa, a tranquil country house hotel brimming with elegance and style the perfect base to experience a rich bounty of world class food and wine, Australian history and breathtaking landscapes.

We are currently looking for an Assistant Hotel Manager - Food & Beverage who is a passionate, hands-on, guests focused and results driven leader with strong Food and Beverage management experience to manage the Food and Beverage Department.

About You

• Minimum 3-year previous experience as a leader in a similar environment.
• Deliver exceptional guest satisfaction with enthusiasm.
• Capable leader with sound knowledge and understanding on how to deliver successful F&B related coaching and training.
• Confident in all areas of restaurant and banquet service
• Complete confidence and understanding of labour, rostering and beverage control KPI's.
• Be able to work autonomously, our team is close knit but we want you to lead, not follow.
• Excellent time management and communication skills, confidence counts.
• RSA compliance and understanding to effectively manage and monitor responsible serving.
• Familiar with Microsoft office programs, including Word, Excel & Outlook
• Experience in managing weddings and events is essential
• Capable of working with the chefs to creating upsells and special experiences for our guests
• Able to work evenings, weekends & public holidays
• Experience in Rooms Division or Operations is highly regarded

About Us

Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.

Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award-winning wines.

• We are rapidly expanding across Australia and are unique in being a family-owned company that combines the head of a large operation with the heart of a family company.
• You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
• We value our people and, as such, offer career progression, generous staff discounts, companywide incentives and team social activities.

Our Values

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth