Assistant Games Manager

Kingpin Bowling; Townsville City; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Gaming on clock

Career growth

Wellbeing support

Brand discounts AU/NZ

Bold culture

Job summary

Kingpin Townsville is seeking a hands-on Assistant Games Manager to lead our FunSquad and drive guest experiences. You’ll mentor a team, curate exclusive merch, and ensure gameplay runs smoothly from arcade classics to the latest tech.

We value bold, energetic leaders who love games, merchandising, and delivering memorable moments. A WWCC and RSA are required, and you’ll thrive in a fast-paced, fun-loving culture at Kingpin.

Qualifications

• WWCC and RSA certifications are required.
• Hands-on leader who thrives in a fast-paced environment.
• Creative mind with merchandising flair.
• Tech-savvy problem solver who can fix a machine and energize a team.
• Genuine passion for games and guest experiences.

Responsibilities

• Lead the Games Court - train, mentor, and motivate the FunSquad to deliver unforgettable guest experiences.
• Curate the Winner's Vault - merch that dazzles and drives sales.
• Keep gameplay smooth - arcade classics to cutting-edge tech.
• Support the Games Manager & Venue Manager in smashing goals and setting new standards.

Skills

Leadership

Guest Experience

Merchandising

Technical Troubleshooting

Tools

POS systems

Job description

At Kingpin, we create unforgettable entertainment experiences - for our guests and our teams.
We’re part of TEEG, a global entertainment powerhouse behind Kingpin, Timezone, and Zone Bowling, with 90+ venues and 4,000+ team members across Australia and New Zealand.

Rule the Realm of Fun

This isn’t your average hospitality gig. This is Kingpin - where the culture is premium, the energy is electric, and every guest is treated like royalty. We serve up great eats, killer drinks, and a wide floor of games that keep the good times rolling!

Now we’re calling on a new key leader - our next Full-Time Assistant Games Manager at Kingpin Townsville!

Your Duties:

• Lead the Games Court - train, mentor, and motivate our FunSquad to deliver unforgettable guest experiences
• Curate theWinner's Vault- a treasure trove of merch that dazzles and drives sales
• Keep gameplay smooth and seamless - from arcade classics to cutting-edge tech!
• Support the Games Manager & Venue Manager in smashing goals and setting new standards!

What are the Perks?

• A job where you’re encouraged toplay, laugh, and lead- yes, you’ll be gaming on the clock
• Career growth that’s anything but boring!
• Chat to our TEEG Wellbeing Ambassadors and use AccessEAP
• Exciting perks & discounts across all our brands in Australia & NZ! ($5 bowling or laser tag, anyone?)
• A culture that’s bold, loud, and unapologetically fun, you’ll never hit snooze again!

Who You Are:

• You must hold valid WWCC and RSA Certifications
• A hands-on leader who thrives in the chaos and knows how to rally the troops
• A creative mind with a flair formerchandising that mesmerises
• A tech-savvy problem solver who can fix a machine and fire up a team
• A true games fan - you love the games as much as our guests do!
• Someone who lives our values: FUN, REMARKABLE, REAL, OBSESSED, PARTNER

At TEEG, we value diversity and welcome applications from all backgrounds, abilities and identities. Together, we create stronger teams - because we’re simply better together.