Assistant Facilities Manager — Retail Centre, Sydney

Redpath Partners; Ryde; On-site; AUD 110,000 - 115,000; Full time

Job summary

Redpath Partners in Sydney is seeking an Assistant Operations Manager to support the Operations Manager and Centre Manager in overseeing day-to-day performance of the shopping centre, ensuring a safe and compliant environment for tenants, customers, contractors and stakeholders. The asset features a diverse mix of retailers, dining, entertainment, and essential services.

We’re committed to providing a safe, efficient, and vibrant environment for our tenants, customers, and the wider community.

Qualifications

• Minimum 3–5 years’ experience in facilities or operations management, ideally within a retail environment.
• Knowledge of building systems (HVAC, fire, electrical, plumbing) and asset maintenance procedures.
• Strong understanding of WHS and statutory compliance requirements.
• Excellent communication, organisation, and problem-solving skills.
• Proven ability to manage contractors and multiple stakeholders in a fast-paced environment.
• Intermediate to advanced computer literacy (Microsoft Office, CMMS or property management systems).
• Relevant qualifications in Facilities Management, Building Services, or a related discipline (preferred).

Responsibilities

• Support the Operations Manager in overseeing all operational aspects of the centre, including building services, maintenance, cleaning, waste management, and security.
• Coordinate daily inspections to ensure all areas of the centre meet operational, presentation, and safety standards.
• Supervise and liaise with contractors to ensure service levels, KPIs, and compliance standards are met.
• Assist in tender processes, contract renewals, and performance reviews.
• Ensure compliance with WHS, fire safety, environmental, and statutory regulations.
• Support incident response, risk assessments, and emergency management procedures.
• Assist in implementing sustainability initiatives and monitoring energy, water, and waste performance.
• Identify and recommend operational improvements to reduce costs and environmental impact.
• Build positive working relationships with tenants and centre management teams.
• Respond promptly to tenant maintenance requests and operational concerns.
• Maintain accurate records, logs, and compliance documentation.
• Prepare reports, budgets, and updates for the Operations Manager as required.

Skills

Communication

Organization

Problem-solving

Contractor management

Computer literacy

Education

Facilities Management qualification

Tools

CMMS

Microsoft Office

Job description

Redpath Partners in Sydney is seeking an Assistant Operations Manager to support the Operations Manager and Centre Manager in overseeing day-to-day performance of the shopping centre, ensuring a safe and compliant environment for tenants, customers, contractors and stakeholders. The asset features a diverse mix of retailers, dining, entertainment, and essential services.

We’re committed to providing a safe, efficient, and vibrant environment for our tenants, customers, and the wider community.