Assistant Director Bus Operations | Full-time Temporary with a Possibility of Permanency

ACT; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

ACT is seeking an Assistant Director Bus Operations to lead governance and strategic planning for bus services in the ACT. You will oversee high-level coordination, reporting, and improvement initiatives across Transport Canberra and the City and Environment Directorate, ensuring timely delivery and stakeholder alignment.

The role requires strong communication, negotiation and change leadership skills, with a focus on delivering customer-focused outcomes and building capability within the team.

Qualifications

• Experience in governance, business coordination and executive support.
• Excellent written and verbal communication for executive material.
• Ability to analyse information, solve problems and develop practical business solutions.
• Strong stakeholder engagement, negotiation and relationship management skills.
• Track record of leading change and delivering outcomes in complex environments.
• Ability to manage competing priorities and work under pressure.
• Values-based leadership with development of people and fostering inclusion.

Responsibilities

• Provide high-level governance, planning, reporting and business improvement support.
• Coordinate cross-functional activities across Transport Canberra and City and Environment Directorate.
• Support delivery of operational projects and performance reporting to improve bus services.

Skills

Governance

Strategic planning

Operational management

Executive communications

Stakeholder engagement

Change leadership

Prioritisation under pressure

People development & inclusion

Job description

Assistant Director Bus Operations
Full-time Temporary with a Possibility of Permanency

Details: Are you a highly organised and strategic leader who thrives in a fast-paced operational environment? Do you enjoy working across complex business functions, building strong stakeholder relationships and driving continuous improvement? If so, we want to hear from you.

Reporting to the Senior Director Bus Operations, the Assistant Director Bus Operations plays a critical leadership role in supporting the effective delivery of bus services across the ACT. The role is responsible for providing high-level strategic, business coordination and governance support to the Bus Operations Branch, ensuring key operational priorities, reporting obligations and improvement initiatives are delivered effectively and on time.

Working collaboratively across Transport Canberra and the broader City and Environment Directorate, you will lead governance, planning, reporting and business improvement activities, while supporting the delivery of operational projects that contribute to improved services for the community.

What we're looking for

We are seeking a motivated and collaborative leader with:

• Strong experience in governance, business coordination, strategic planning or operational management.
• Exceptional written and verbal communication skills, with experience preparing executive correspondence, reports and briefing materials.
• Demonstrated ability to analyse information, solve complex problems and develop practical business solutions.
• Strong stakeholder engagement, negotiation and relationship management skills.
• A track record of leading change, driving business improvement and delivering results in complex environments.
• The ability to manage competing priorities and work effectively under pressure.
• A values-based leadership style and a commitment to developing people, fostering inclusion and achieving customer-focused outcomes.

his is an exciting opportunity to contribute to the delivery and ongoing improvement of public transport services that make a real difference to the Canberra community. You will work alongside experienced leaders and stakeholders, influencing strategic outcomes while helping shape the future of bus operations.

If you are an agile and forward-thinking leader who enjoys working at the intersection of operations, governance and continuous improvement, we encourage you to apply.

Eligibility/Other requirements:

• Relevant experience and/or qualifications in government reporting, ministerial correspondence and executive support would be an advantage.
• Experience in managing sensitive and classified information while supporting senior executives would be an advantage.
• Visa holders are eligible to apply for both permanent and temporary roles. Those with eligible visas may be considered for permanent employment, while individuals with temporary residency or limited-duration visas may be offered permanent employment for the duration of their visas.

Note: This is a temporary position available immediately for a period of up to 12 months with the possibility of permanency.

An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

Selection may be based on application and referee reports only.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .

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Note

This is a temporary position available immediately for a period of up to 12 months with the possibility of permanency.