Assistant CafßManager

Miss Maud; Warwick; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on Miss Maud products

Internal career opportunities

Training and development opportunities

Work/Life balance benefits

Job summary

Miss Maud is hiring an Assistant Café Manager to supervise and develop the café team, ensuring smooth daily operations and exemplary customer service. This permanent full-time role is based in WA with day shifts only, offering staff discounts and ongoing training.

You will lead by example, manage budgets and tills, and maintain health and safety standards while fostering a positive team environment and delivering a welcoming experience for every guest.

Qualifications

• Minimum 2 years of supervisory/management experience in a fast-paced setting.
• A genuine passion for delivering outstanding customer service.
• Proactive hands-on approach to tasks.
• Quick thinking with strong team leadership skills.
• Motivated team player eager to inspire and develop others.
• Ability to manage day-to-day café operations effectively.

Responsibilities

• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve issues quickly.
• Ensure health and safety standards are followed.
• Manage stock and inventory levels effectively.

Skills

Customer service

Staff leadership

Operations management

Budget management

Till operation

Health & safety

Tools

POS system

Job description

• Work in a supportive and dynamic team environment
• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve any issues quickly.
• Ensure that health and safety standards are followed.
• Manage stock and inventory levels effectively.

About The Role

• Permanent full-time position
• Day shifts only, with no split shifts
• Work in a supportive and dynamic team environment

As an Assistant Café Manager, you will:

• Supervise, train, and support café staff to ensure smooth operations.
• Oversee daily operations to ensure the café runs efficiently.
• Meet budget targets and manage tills accurately.
• Lead by example to foster a positive work environment.
• Provide excellent customer service and resolve any issues quickly.
• Ensure that health and safety standards are followed.
• Manage stock and inventory levels effectively.

About You

We Look For Someone Who Has

• Minimum of 2 years experience in a supervisory/ management position in a similar fast-paced setting.
• A genuine passion for delivering outstanding customer service.
• A proactive, hands-on approach to tasks.
• Quick thinking with strong team leadership skills.
• A motivated team player eager to inspire and develop others.
• Ability to effectively manage the day-to-day operations of the café.

What We Offer:

• Rewarding career with a great work/life balance.
• Ongoing support, training, and development.
• Internal career opportunities.
• Staff discounts on Miss Maud products.
• A supportive team environment where your contributions are valued.

About Us

We are a proudly WA-owned company with a rich heritage, operating 15 cafes, a central bakehouse, and administration services. Known for our welcoming atmosphere, great coffee, and handmade cakes, pastries, and sandwiches, we strive for excellence in everything we create.