Assistant Account Executive

Insurance House; Central Coast Council; On-site; AUD 60,000 - 70,000; Full time

Job summary

A leading insurance broker in Central Coast is seeking an Assistant Account Executive for their Tuggerah, NSW branch. This role involves processing insurance documentation, managing client enquiries, and providing excellent customer service. Ideal candidates should have strong organisational skills, good communication, and a proactive attitude. Previous experience in insurance is advantageous but not essential. Join a dedicated team and embark on a rewarding career in insurance.

Qualifications

• Highly organised and able to prioritise tasks effectively.
• Strong emotional intelligence and resilience.
• Adept at handling various systems and high volume of work.

Responsibilities

• Processing new business, renewals, and certificates of currency.
• Managing client enquiries and requests from brokers.
• Following up with clients via phone and email.
• Delivering outstanding service to clients and partners.

Skills

Strong administrative and organisational skills

Excellent communication and interpersonal abilities

Proactive, team-focused attitude

Ability to manage multiple systems

Drive to learn and grow

Education

Previous experience in insurance or Tier 2 qualifications

Job description

Join to apply for the Assistant Account Executive role at Insurance House.

We are looking for an Assistant Account Executive to join our Tuggerah, NSW branch.

About the Role

As an integral member of our national team, the Assistant Account Executive provides high‑quality administrative and client service support to our Account Managers. This fast‑paced, varied role keeps you engaged every day.

You will be responsible for:

• Processing new business, renewals, amendments, endorsements, and certificates of currency
• Managing client enquiries and requests from brokers
• Following up with clients via phone and email
• Delivering outstanding service and ensuring a positive experience for all clients and partners

About You

You’re highly organised with the ability to prioritise with ease. You’re focused on achieving results, adept at handling various systems, and possess strong emotional intelligence. Your resilience and adaptability will be key for success.

To Succeed In This Role You’ll Bring

• Strong administrative and organisational skills
• A proactive, team‑focused attitude
• Excellent communication and interpersonal abilities
• The ability to manage multiple systems and a high volume of work
• A drive to learn and grow within the insurance industry
• Previous experience in insurance or Tier 2 qualifications will be highly regarded but not essential

About Us

Network Insurance House (NIH) is a 100% Australian‑owned insurance broker backed by Steadfast Group Ltd, an ASX‑100 company. We specialise in general risk management, workers’ compensation, claims management, and specialty industry risks. NIH was formed in 2025 through the integration of Network Insurance Group (established 1995) and Insurance House (established 1983). We serve about 60,000 valued clients, placing almost $1 billion in premiums on their behalf. With over 400 people in 25 offices, we remain committed to protecting businesses, communities and everyday Australians with quality insurance solutions.

Ready to build a career in insurance? Apply now!