Area Manager – Lead 35-site Commercial Cleaning Portfolio

seek.com.au; Rockhampton Regional; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Seek is seeking an experienced Area Manager to oversee a key commercial cleaning portfolio in Rockhampton. You will manage 35 sites and about 30 staff, ensuring cleaning standards, KPI delivery, client expectations, WHS compliance and daily operations are met.

You will regularly visit sites, lead cleaning teams, resolve issues, monitor quality and maintain strong client relationships across the portfolio. The role is hands-on, with responsibility for staffing, rosters and site performance.

Qualifikationen

• Proven experience managing commercial cleaning operations and staff.
• Ability to lead multiple sites and meet KPIs.
• Excellent communication and problem-solving skills.
• Knowledge of WHS requirements and safe cleaning practices.
• Willingness to travel to sites around Rockhampton region.

Aufgaben

• Manage cleaning operations across 30+ key commercial sites in Rockhampton.
• Lead, support and manage approximately 30 cleaning staff.
• Ensure cleaning standards are consistently maintained across all sites.
• Monitor and achieve contractual KPIs and service level requirements.
• Conduct regular site inspections, audits and quality checks.
• Liaise with clients and respond promptly to requests, concerns and feedback.
• Manage rosters, attendance, leave coverage and site staffing requirements.
• Support recruitment, onboarding, training and performance management of site staff.
• Ensure staff understand their duties, scopes of work and site expectations.
• Manage cleaning supplies, equipment and consumables across the portfolio.
• Identify and resolve service issues before they escalate.
• Ensure compliance with WHS, safe work procedures and company policies.
• Maintain accurate records, reports, communications and operational updates.
• Build strong working relationships with both clients and cleaning teams.

Jobbeschreibung

Seek is seeking an experienced Area Manager to oversee a key commercial cleaning portfolio in Rockhampton. You will manage 35 sites and about 30 staff, ensuring cleaning standards, KPI delivery, client expectations, WHS compliance and daily operations are met.

You will regularly visit sites, lead cleaning teams, resolve issues, monitor quality and maintain strong client relationships across the portfolio. The role is hands-on, with responsibility for staffing, rosters and site performance.