Area Manager

Travelex; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Bonuses & incentives

Birthday leave

Bank holidays

Moving leave

Paid parental leave

Staff discounts

Private health care

Foreign currency discounts

Flare Benefits access

Job summary

Travelex is seeking an inspiring and motivated Area Manager based in Sydney to lead up to 10 stores across the Sydney metro area and ACT. You will drive results in a fast‑paced environment and coach Store Leaders and Sales Consultants to meet KPI targets and uphold our customer‑first standards.

Reporting to the NSW State Manager, you will manage stock with Inventory Management, maintain operational excellence, and foster an inclusive, high‑performing culture while building strong relationships

Qualifications

• 2–3 years’ experience as a multi-site manager with 5+ stores across a geographic spread.
• Strong financial and commercial acumen with ability to analyse data and identify risks/opportunities.
• Demonstrated change-management capability and leadership through ambiguity.
• Strong influencing, negotiating and communications skills.
• Continued presence across locations and shifts in a highly visible role.

Responsibilities

• Lead and develop Store Leaders and Sales Consultants to achieve KPI targets.
• Drive results in a fast-paced environment while upholding compliance culture.
• Manage stock with Inventory Management to ensure correct product allocation and replenishment.
• Maintain operational excellence including store appearance and visual merchandising.
• Build strong relationships with peers, stakeholders and support offices across locations.

Skills

Multi-site management

Retail leadership

Sales strategy

Team development

Performance management

Stakeholder collaboration

Job description

For over 50 years we’ve grown from a currency exchange bureau to a global travel money brand operating across 20 countries, creating smarter, faster and more flexible ways for people to spend abroad. We sit at the crossroads of travel, technology, retail and culture. As travel evolves, so do we.

Travelex is in a substantial growth period, searching for an inspiring and motivatedArea Managerto join our Retail Leadership team.Based in Sydney, you will be responsible forup to 10 storesthroughout Sydney metro area and ACT.

Your focus will be driving results in a fast-paced environment and leading your team based on our Key Strategic Pillars:

• Compliance Culture

Reporting to the NSW State Manager, the Area Manager will be responsible for the Store Leaders and Sales Consultants, supporting the coaching of all roles to achieve KPI targets. The role will motivate the store teams in maximising all initial sales and all future on-line sales. This business-critical leadership role will drive positive sales results, create and maintain a healthy workplace culture, and lead strategic change to increase profitability.

WHAT YOU WILL GET

• Competitive salary package on offer includingbonuses, incentives
• Enjoy birthday leave,bank holidays, moving leaveand paid parental leave
• Staff discountson private health care and foreign currency
• Inclusive and supportive company, where you will be comfortable to bring your whole self to work
• Stability in agrowing, global business
• We have partnered with Flare Benefits for further perks

THE ROLE

To be successful as Area Manager you will demonstrate or possess:

Strong commercial acumenand ability to apply solid commercial judgment

Superior knowledge ofproduct, services and proceduresincluding customer care sales process

Drive performanceby ensuring that portfolio and individual sales targets, KPIs and compliance obligationsare achieved

Work with Inventory Management tomanage and control stockensuring the right product is allocated and replenished

Maintenance upkeep, training and upholdingoperational excellence, i.e. store appearance, visual merchandising, dress code and behaviour

Provide timely feedback to State Managerin relation to their business area including operations and colleagues’ performance.

Build and maintain collaborative, cohesive relations with the support office teams

Identify talent to support growth initiative and development withsuccession planning.

Manage customer complaints in a timely manner and identify trends or issues,implementing improvementand escape where required

Conduct regular one-to-one performance reviews with direct reports to provide feedback andidentify areas of improvementacross all reporting levels

Cultivate aninclusive, inspirational environmentthrough consistent team recognition

In summary we need a leader who can get the job done, but also develop key relationships with peers and key stakeholders remotely.

REQUIRED SKILLS & EXPERIENCE

Our next Area Manager will possess:

Ability toengage and present persuasivelyto Senior Management

Minimum 2-3 years’ experience as a multi-site managerwith a proven track record leading and managing 5 plus retail stores across a geographic spread

Strong financial and commercial acumen with the ability to analyse data insights andidentify business and commercial risks and opportunities

Demonstrated experience andcapability with change management, successfully leading teams through ambiguity

Strong influencing, negotiating and communications skillsboth written and verbal

Continued presenceamongst all locations and shifts in this highly visible role.

Retail sales background is highly preferredfor this role.

Finalist - Retail Employer of The Year

Travelex is committed to providing Equal Employment Opportunity to all candidates regardless of race/colour, sex, age, religion, sexual orientation, marital/family status, pregnancy, political opinion, union affiliation, national/ethnic origin, ancestry/culture, socio-economic background and/or disability.