Area Manager

Forever New; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

$1,000 annual clothing allowance

Seasonal bonus potential earnings

40% employee discount

Birthday leave

Wellbeing incentives

Learning and development programs

Recognition program and service awards

Global exposure across continents

Recruitment referral incentives

Job summary

Forever New NSW is seeking an Area Manager to lead a dynamic group of stores. You will coach Store Managers, monitor performance, and manage budgets to deliver exceptional customer service and strong results.

You will foster leadership across the team, implement best practices in merchandising and operations, and contribute to Forever New’s growth across 5 continents. This role offers an annual clothing allowance and a supportive development culture.

Qualifications

• Experience leading multiple stores and developing high-performing teams.
• Proven track record in achieving sales targets and managing budgets/reporting.
• Strong communication and coaching skills with a customer-centric approach.

Responsibilities

• Lead a team of Store Managers, Assistant Store Managers and Team Members.
• Oversee store performance, sales, costs and budget adherence.
• Drive people development through coaching and 1:1 mentoring.
• Build strong relationships across the business and with our customer base.
• Oversee rostering and store operations to ensure consistent brand experience.

Skills

Store leadership

People development

Budgeting & reporting

Sales performance

Customer service focus

Communication

Roster & scheduling

Job description

We are excited to welcome an Area Manager to our NSW leadership team! Joining Australia's fastest growing fashion clothing and accessories brand, you will have exceptional leadership skills in coaching, mentoring and guidance that will drive store and team performance to the next level.

What will excite you:

• Monday - Friday
• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

You are an inspiring, solutions focused leader. Your positive energy and communication skills are evident upon meeting you! Previous experience in managing several stores, building team performance and managing budgets/reporting are not uncommon to you. Coupled with a strong commercial focus, you can translate expectations to results, leading best practice in customer service and processes together. Joining our dynamic team means:

Joining our dynamic team means:

• Lead a dedicated and ambitious team of Store Managers, Assistant Store Managers and Team Members
• No two days are the same! Embrace the energetic atmosphere of the Forever New environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships across the wider business
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have previous area management experience of 5 or more stores (Concession experience is a bonus)
• You have a proven track record of development within apparel retail
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading large teams
• You have had exposure to performance management and succession planning
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster/ budget management
• You have previous visual merchandising ability
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance.