Aquatic Operations Manager

Bluefit; Palmwoods; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free aquatic membership

Leadership development opportunities

Sponsored qualification pathways

Job summary

BlueFit on the Sunshine Coast is seeking an experienced Operations Manager to lead the Palmwoods site. You will oversee daily operations, safety standards, plant performance, and member experiences while coordinating the duties of duty managers and front-line staff.

Reporting to the Regional Manager, you’ll drive efficiency, manage budgets, and build strong relationships with community groups. The role requires pool plant knowledge, water chemistry, and a proven track record in aquatic or

Qualifications

• Proven experience in facility management, shift supervision, or senior operations within aquatic or leisure settings.
• Knowledge of pool plant operations, water chemistry, and safety compliance.
• Strong people leadership, roster management, and conflict-resolution skills.

Responsibilities

• Oversee daily centre operations, chemical testing, pool plant maintenance, and contractor management.
• Recruit, mentor, and schedule Duty Managers, Pool Lifeguards, and Customer Service staff.
• Maintain health and safety regulations, aquatic guidelines, and incident response protocols.
• Foster a safe, inclusive environment by maintaining presentation standards and handling customer enquiries with warmth.
• Manage operational budgets, inventory, and rostering to meet performance targets.

Skills

Facility management

Team leadership

Safety compliance

Pool operations

Customer service

Education

Pool Lifeguard Certificate (SISSS00133)

Job description

Are you an experienced aquatic and leisure management professional looking to lead a dedicated team in a beautiful Sunshine Coast location?

At BlueFit, we are on a mission to "Inspire Community Activity." We manage aquatic, fitness, and leisure facilities nationwide, creating vibrant, welcoming spaces where local communities connect and thrive.

We are seeking a proactive, hands-on Operations Manager to oversee the day-to-day running of our Palmwoods site in Queensland.

Why Join BlueFit?

Competitive Salary Package: Plus, performance-based incentives.

Facility Access: Free aquatic membership.

Professional Growth: Ongoing leadership development and access to sponsored qualification pathways.

Great Culture: Lead an active, passionate team backed by a supportive regional management structure.

Lifestyle Location: Work in the heart of the Sunshine Coast hinterland.

About the Role

Reporting to the Regional Manager, the Operations Manager is responsible for the overall operational efficiency, safety, and service standards of the Palmwoods facility. You will lead shift teams, oversee plant operations, ensure compliance, and build strong relationships with members and community groups.

Key Responsibilities:

Facility Operations: Oversee daily centre operations, chemical testing, pool plant maintenance, and contractor management.

Team Leadership & Development: Recruit, mentor, and schedule Duty Managers, Pool Lifeguards, and Customer Service staff.

Safety & Compliance: Maintain strict adherence to health and safety regulations, aquatic guidelines and incident response protocols.

Member Experience: Foster a safe, inclusive environment by maintaining high presentation standards and resolving customer enquiries with warmth and care.

Financial & Administrative Control: Manage operational budgets, inventory, and shift rostering to meet performance targets.

What We Are Looking For

Proven Experience: Demonstrable background in facility management, shift supervision, or senior operations within an aquatic or leisure setting.

Technical Knowledge: Understanding of pool plant operations, water chemistry, and safety compliance.

People Management: Excellent team leadership, roster management, and conflict-resolution skills.

Key Qualifications (or willing to obtain prior to commencement):

Pool Lifeguard Certificate (SISSS00133)

Clearances: Valid Queensland Working with Children Check (Blue Card - Employee status)

Our Commitment to Child Safety

At BlueFit, all children and young people have the right to be safe and feel safe. The safety, wellbeing, and empowerment of children is embedded across all our facilities and services.