Aquatic Operations (Lifeguard) Supervisor

Sports Endeavors, LLC; Melbourne; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Free onsite parking

MSAC Gym and Performance Membership

Family discounts on venues

Casual court hire across SSCT venues

Job summary

State Sport Centres Trust (SSCT) is seeking a Lifeguard Supervisor for the Melbourne Sports and Aquatic Centre. This part-time role (15 hours/week) leads lifeguard teams, oversees aquatic safety, and ensures excellent customer service across busy facilities.

The successful candidate will supervise shifts, coordinate operations, and promote water safety while maintaining high presentation and compliance standards.

Qualifications

• Lifeguard leadership and team supervision experience.
• Strong communication and customer service skills.
• Ability to respond to emergencies and manage incidents.

Responsibilities

• Lead and support lifeguards during operational shifts.
• Ensure safety and supervision within aquatic facilities.
• Coordinate pool deck operations and bookings.
• Conduct inspections and address safety hazards.
• Respond to emergencies and maintain incident documentation.
• Support induction and development of new lifeguard staff.

Education

Pool Lifeguard Qualification

First Aid Certificate

CPR Certificate

Advanced Resuscitation Certificate

Working with Children Check

Job description

About State Sport Centres

The Victorian State Sport Centres Trust (SSCT) operates and maintains over $1 billion in assets, including four of Australia's premier multi-sport venues: Melbourne Sports and Aquatic Centre (MSAC), State Netball and Hockey Centre (SNHC), Lakeside Stadium and the State Basketball Centre (SBC).

Unlike many major venues, our centres provide access to everyone, from elite athletes and sporting organisations to schools and community participants, seven days a week. Through the provision of access for all, SSCT makes a unique and significant contribution to Victoria's sport sector.

Our work is guided by four core values: Teamwork, Safety, Excellence and Respect.

About the Role

We are seeking a motivated and experienced Lifeguard Supervisor to join our Aquatic Operations team on a part-time basis (15 hours per week) at Melbourne Sports and Aquatic Centre (MSAC).

In this role, you will play a key part in ensuring the safe operation of our aquatic facilities while leading lifeguard teams on shift. You'll supervise aquatic areas, support staff performance, coordinate day-to-day operations and provide exceptional customer service to thousands of patrons who visit our facilities each week.

This role is ideal for an experienced lifeguard looking to take the next step into a leadership position while maintaining hands‑on involvement in aquatic supervision.

Key Responsibilities

• Lead and support lifeguards during operational shifts


• Ensure the safety and supervision of patrons within aquatic facilities


• Maintain compliance with industry standards, regulations and venue procedures


• Coordinate pool deck operations, lane allocations and aquatic bookings


• Conduct facility inspections and identify safety hazards or maintenance issues


• Respond to emergencies, incidents and first aid situations as required


• Monitor and maintain high standards of presentation, cleanliness and safety


• Support the induction and development of new lifeguard staff


• Complete operational reporting and incident documentation


• Promote water safety initiatives and educate patrons on safe aquatic behaviours


• Assist with aquatic event and program setup and delivery

About You

You are a confident leader who thrives in a busy aquatic environment and is passionate about safety, customer service and team performance.

You will bring:

Essential Qualifications

• Current Pool Lifeguard Qualification (including deep water accreditation)


• Current First Aid Certificate


• Current CPR Certificate


• Advanced Resuscitation Certificate


• Current Employee Working with Children Check

Skills & Experience

• Previous experience working as a lifeguard in a public aquatic facility


• Demonstrated ability to lead and support teams


• Strong communication and customer service skills


• Ability to remain calm and make effective decisions under pressure


• Experience responding to emergencies and incident management


• Understanding of water quality, pool operations and aquatic safety standards


• Ability to work independently and collaboratively within a team environment

Our Patrons and Teams

• Be surrounded by elite athletes and world-class sporting events


• Develop valuable leadership and operational skills


• Join a dynamic and supportive team culture

Our Venues

• Free onsite parking


• Complimentary MSAC Gym and Performance Membership, plus family and friends discounts


• Discounts across SSCT food, beverage and retail outlets


• Complimentary casual court hire across SSCT venues

Our Workplace

• Ongoing training and professional development opportunities


• Flexible working arrangements


• Employee Assistance Program providing confidential wellbeing support


• Inclusive and diverse workplace culture


• Employee recognition through our Values in Action program

Join us in our mission to help people be excited about sport, engage in healthy activity and feel inspired to be their best.

SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities.

The State Sport Centres Trust is committed to the safety and wellbeing of children and young people. We have zero tolerance for racism, child abuse, discrimination and inequality and are dedicated to creating safe and inclusive environments for everyone.