Gym Floor Attendant

State Sport Centres; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

MSAC Gym & Performance Membership

Free parking

Discounts at SSCT outlets

Complimentary court hire

Job summary

State Sport Centres Trust (SSCT) is seeking a Casual Gym Floor Attendant for MSAC. You’ll create a welcoming, safe fitness environment and assist members with guidance and program delivery.

You’ll conduct consultations, lead small group sessions when needed and ensure equipment and facilities remain clean and operational. A Certificate III in Fitness is essential, with First Aid/CPR and WWC checks encouraged.

Qualifications

• Certificate III in Fitness is essential.
• Certificate IV in Fitness is desirable.
• Current First Aid and CPR qualifications.
• Working with Children Check required or willingness to obtain one.
• Strong knowledge of fitness programming and exercise prescription.
• Excellent customer service and communication skills.
• A proactive, positive attitude and ability to work independently and in a team.
• Solid understanding of health, fitness and safe exercise practices.
• Experience in fitness, recreation or health and wellness environments is valued.

Responsibilities

• Provide exceptional customer service to members and guests.
• Conduct fitness consultations, health assessments and equipment inductions.
• Assist members with correct use of gym equipment and techniques.
• Deliver fitness programs and small group training sessions.
• Monitor gym floor safety and maintain clean, safe equipment.
• Respond to enquiries, feedback and concerns promptly.
• Build relationships to support engagement and retention.
• Support Health & Wellness team in programs, promotions and events.
• Maintain high safety, service and presentation standards.

Skills

Certificate III in Fitness

Certificate IV in Fitness

First Aid & CPR

Working with Children Check

Fitness programming

Customer service

Communication

Safety & health knowledge

Teamwork

Education

Certificate III in Fitness

Certificate IV in Fitness

Job description

The Victorian State Sport Centres Trust (SSCT) operates and maintains over $1 billion in assets, including four of Australia’s premier multi-sport venues: the Melbourne Sports and Aquatic Centre (MSAC), State Netball and Hockey Centre (SNHC), Lakeside Stadium, and Knox Regional Sports Park incorporating the State Basketball Centre (SBC).

Unlike many major venues, our facilities are open to everyone, from elite and professional athletes through to schools, families, and community participants, up to 16 hours a day, 7 days a week.

Through the provision of access for all, SSCT makes a unique and significant contribution to Victoria’s sport and recreation sector.

Teamwork, Safety, Excellence and Respect.

About the Role

We are seeking enthusiastic and customer-focused Casual Gym Floor Attendant to join our Health & Wellness team at MSAC.

As a Gym Floor Attendant, you will play a key role in creating a welcoming, safe and engaging fitness environment for our members and guests. You will provide fitness guidance, conduct consultations, support gym operations, deliver exceptional customer service, and help members achieve their health and wellness goals through safe and effective exercise practices.

Your primary responsibilities will include:

• Providing exceptional customer service to members and guests.
• Conducting fitness consultations, health assessments and equipment inductions.
• Assisting members with the correct use of gym equipment and exercise techniques.
• Delivering fitness programs and small group training sessions.
• Monitoring gym floor safety and ensuring equipment is clean, maintained and operational.
• Responding promptly to customer enquiries, feedback and concerns.
• Building positive relationships with members to support engagement and retention.
• Supporting the Health & Wellness team in the delivery of programs, promotions and events.
• Maintaining high standards of safety, service and presentation throughout the fitness facility.

Required Skills and Qualifications

To be successful in this role, you will bring:

• Certificate III in Fitness (essential).
• Certificate IV in Fitness (desirable).
• Current First Aid and CPR qualifications.
• Current Working with Children Check or willingness to obtain one.
• Strong fitness programming and exercise prescription knowledge.
• Excellent customer service and communication skills.
• A proactive and positive attitude with the ability to work independently and within a team.
• Strong understanding of health, fitness and safe exercise practices.
• Experience in a fitness, recreation or health and wellness environment is highly regarded.

Shortlisted candidates may be subject to pre-employment screening, including criminal record, social media and adverse media checks.

Why is this a great place to work?

You will love working at the State Sport Centres. Here are just a few reasons why:

Our Patrons and Teams

• You'll be surrounded by elite athletes daily and support a wide range of elite sports and world-class events, as well as community sport and recreation.
• You'll be challenged daily and can develop yourself personally while gaining valuable career skills.
• You'll be part of a dynamic and supportive team of people who are great to work with.

Our Venues

• Free parking.
• MSAC Gym and Performance Membership, including family and friends discounts.
• Discounts at SSCT food, beverage and retail outlets.
• Complimentary court hire for casual bookings across SSCT venues.

Our Workplace

• Training and professional development opportunities.
• Flexible working arrangements.
• Employee Assistance Program providing free confidential wellbeing support.
• Inclusive environment recognising our diverse workforce and community.
• Employee recognition through our Values in Action program.

Join us in our mission to help people be excited about sport, engage in healthy activity and feel inspired to be their best.

SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

The State Sport Centres Trust is committed to the safety and wellbeing of children and young people. We have a zero tolerance for racism, child abuse, discrimination and inequality and are committed to providing a culturally safe, child safe and child friendly environment. Successful applicants will be required to provide a current Working with Children Check prior to commencing employment.