APS4 Program Support Officer - Affirmative Measure, Aboriginal and Torres Strait Islander

Department of Employment and Workplace Relations; Sydney; Sur place; AUD 85 000 - 91 000; Plein temps

Résumé du poste

The Department of Employment and Workplace Relations is seeking an APS4 Program Officer to provide essential administrative, logistical and coordination support for the Murra Program, a student placement initiative for Aboriginal and Torres Strait Islander students. The role covers recruitment, onboarding, participant engagement and records management.

The role offers culturally safe support for participants, onboarding guidance and bespoke engagement activities, contributing to positive

Qualifications

• Experience in program support preferred.
• Exceptional time management and organisational skills.
• Excellent written and verbal communication skills.
• Proactive stakeholder engagement skills.
• High level of cultural competency and ability to engage sensitively with diverse groups across all work activities.
• The ability to positively contribute to team culture and direction.

Responsabilités

• Administer recruitment, onboarding and employment documentation for students.
• Coordinate student placements, meetings and events.
• Maintain program records and reporting.
• Respond to participant and supervisor enquiries.
• Prepare routine correspondence and communication materials.
• Coordinate Journey Sessions, Yarning Circles and engagement activities.
• Support relationships with universities and internal stakeholders.
• Escalate complex participant or program issues to the Assistant Director.
• Provide administrative support across other entry‑level programs as required.

Connaissances

Program support

Time management

Written communication

Verbal communication

Stakeholder engagement

Cultural competency

Description du poste

• Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT, Hobart TAS, Melbourne VIC, Perth WA, Sydney NSW
• $84,828-$90,720

• APS Level 4
• Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT, Hobart TAS, Melbourne VIC, Perth WA, Sydney NSW
• $84,828-$90,720

About The Department Of Employment And Workplace Relations

We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re‑training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose.

The Role

Reporting to the EL1 Assistant Director, the APS4 Program Officer is responsible for providing primary administrative, logistical and coordination support for the Murra Program, a student placement program for Aboriginal and Torres Strait Islander students. The role supports the delivery of recruitment, onboarding, participant engagement and development activities, maintains program records and data, and acts as a key point of contact for participants and stakeholders.

This role provides culturally safe support for the program and its participants, including guided onboarding, participant pastoral care and bespoke engagement activities throughout placements.

Duties and Responsibilities

Working under limited direction, the APS4 contributes to the efficient and effective administration of program activities, ensures established processes are followed, and supports the delivery of positive outcomes for participants and the department, including:

• Administer recruitment, onboarding and employment documentation for students
• Coordinate student placements, meetings and events.
• Maintain program records and reporting.
• Respond to participant and supervisor enquiries.
• Prepare routine correspondence and communication materials.
• Coordinate Journey Sessions, Yarning Circles and engagement activities.
• Support relationships with universities and internal stakeholders.
• Escalate complex participant or program issues to the Assistant Director
• Provide administrative support across other entry‑level programs as required

Capabilities

We are seeking an individual with the following skills and capabilities:

• Experience in program support preferred
• Exceptional time management and organisational skills
• Excellent written and verbal communication skills.
• Proactive stakeholder engagement skills.
• High level of cultural competency and ability to engage sensitively with diverse groups across all work activities.
• The ability to positively contribute to team culture and direction.

Eligibility

The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioners Direction 2022. This vacancy is open only to people with disability.

Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.