APS4 Learning & Administration Coordinator

DFP Recruitment; Adelaide; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible working arrangements

Work-from-home opportunities

Adelaide CBD location

Job summary

DFP Recruitment is seeking an experienced and highly organised Learning & Administration Coordinator to join a large Federal Government agency in Adelaide. You will coordinate learning activities, maintain training records and support across a fast-paced team.

Key responsibilities include managing enrolments, responding to stakeholder enquiries, generating reports and assisting with onboarding and program deployment. A collaborative approach and excellent core Office skills are essential.

Qualifications

• Previous experience in administration, customer service, learning support, operations or a similar role.
• Exceptional organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and competing priorities.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel and Teams.
• A collaborative approach and strong stakeholder engagement skills.
• Experience using learning management systems or ticketing platforms such as Jira will be highly regarded.

Responsibilities

• Coordinate enrolments into online and facilitated training programs.
• Respond to enquiries via email, Microsoft Teams and internal service management systems.
• Maintain accurate training and learner records.
• Generate and distribute training participation and completion reports.
• Assist with the administration and deployment of learning programs and modules.
• Prepare correspondence, reports and supporting documentation.
• Support onboarding and learning activities for new staff.
• Contribute to process improvements and operational support initiatives.
• Manage competing priorities while meeting deadlines and service standards.

Skills

Organisational skills

Communication skills

Multi-tasking

Stakeholder engagement

Microsoft Office proficiency

Jira experience

Tools

Jira

MS Teams

Learning Management System (LMS)

Job description

DFP Recruitment is seeking an experienced and highly organised Learning & Administration Coordinator to join a large Federal Government agency.

This role offers the opportunity to support workforce capability and training initiatives by coordinating learning activities, maintaining training records, responding to stakeholder enquiries, and providing administrative support within a fast-paced team environment.

Key Responsibilities

• Coordinate enrolments into online and facilitated training programs.
• Respond to enquiries via email, Microsoft Teams and internal service management systems.
• Maintain accurate training and learner records.
• Generate and distribute training participation and completion reports.
• Assist with the administration and deployment of learning programs and modules.
• Prepare correspondence, reports and supporting documentation.
• Support onboarding and learning activities for new staff.
• Contribute to process improvements and operational support initiatives.
• Manage competing priorities while meeting deadlines and service standards.

About You

To be successful, you will demonstrate:

• Previous experience in administration, customer service, learning support, operations or a similar role.
• Exceptional organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and competing priorities.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel and Teams.
• A collaborative approach and strong stakeholder engagement skills.
• Experience using learning management systems or ticketing platforms such as Jira will be highly regarded.

What's on Offer?

• 12-month Federal Government opportunity.
• Full-time hours, Monday to Friday.
• Adelaide CBD location.
• Flexible working arrangements, including work-from-home opportunities.
• Collaborative team environment.
• Opportunity to contribute to large-scale workforce learning and development initiatives.

Eligibility Requirements

Applicants must be Australian Citizens and be willing to undergo mandatory pre-employment screening and background checks.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise [e-mail]1300 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy.

Do not submit any sensitive personal information in your resume.