Applications Technical Officer (Part-time)

Shellharbour City Council; Shellharbour City Council; On-site; AUD 42,000 - 47,000; Part time

Benefits offered by this job

Novated leasing

Retail discounts

Corporate fitness programs

Employee Assistance Program (EAP)

Learning & Development opportunities

Annual increases

Bi-annual bonus payments

Weekly pay run

Local government benefits

Job summary

Shellharbour City Council is seeking an enthusiastic Applications Technical Officer to deliver timely administrative services for development applications and planning enquiries. This part-time role is 21 hours per week with hours on Wednesday, Thursday and Friday.

Starting salary range $42,396–$46,809 per annum, plus 12% superannuation and a range of benefits including novated leasing, retail discounts, corporate fitness programs, EAP support & Learning & Development opportunities,

Qualifications

• Certificate IV in Business Administration or equivalent experience.
• Proven experience in administering development assessments and applications.
• Strong communication skills and ability to engage stakeholders.
• Ability to work independently while contributing to a team.
• Proactive approach to quality management and continuous improvement.

Responsibilities

• Deliver timely and accurate administrative services related to development applications and planning enquiries.
• Provide lodgment support and customer service to council customers.
• Coordinate with the Applications Coordinator to meet service standards.
• Contribute to process improvements and governance within the team.

Skills

Strong communication skills

Administration of development apps

Independent yet team-oriented

Quality management & improvement

Education

Certificate IV in Business Administration or equivalent

Job description

An exciting opportunity for an enthusiastic and experienced individual focused on delivering exceptional customer service of applications, including development applications, planning enquiries and lodgment support of relevant applications to customers of Council.

Previous knowledge or experience in the administration of development applications is highly desirable to ensure consistent, timely and accurate service is provided whilst meeting service standards and key performance indicators.

Reporting to the Applications Coordinator, you will be part of an engaging, inclusive and supportive team and contributing in a fast paced and high performing environment.

The Applications Technical Officer plays a crucial role in delivering timely and efficient administrative services related to development applications and planning enquiries. Your expertise will help facilitate smooth interactions between our council and the community, ensuring that all applications are processed accurately and professionally.

This part-time role offers flexibility with hours structured around your needs, providing a balance between work and personal commitments.

About You

• Certificate IV in Business Administration or equivalent experience.
• Proven experience in administering development assessments and applications.
• Strong communication skills, with the ability to engage effectively with various stakeholders.
• Ability to work independently while contributing positively to a team environment.
• A proactive approach to quality management and continuous improvement.
• If you are dedicated to delivering high-quality customer service and have a keen interest in planning processes, we encourage you to apply. Your contributions will directly impact our community's development and wellbeing.

We Offer

• Permanent part-time, 21 hours per week. Working days: Wednesday, Thursday & Friday, 7 hours per day.
• Commencing salary range from $42,396 - $46,809 per annum (for 21 hours, dependent on qualifications and experience)
• Plus 12% superannuation
• Plus benefits including novated leasing, retail discounts, corporate fitness programs, Employee Assistance Program (EAP) support & Learning & Development opportunities
• Plus Annual Award Increases & Bi-annual bonus payments & weekly pay run
• Plus a range of local government benefits, including LSL after 5 years, one week 'My Leave', health & wellbeing initiatives as well as generous parental leave entitlements.

Contact: Simone Ivanovski, Team Leader Business Systems Support on 0407 312 677

Closing date: Sunday, 20 September 2026 at 11:30pm

About Us

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 86,000 people in a city that spans 154 square kilometres. It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment.

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people. Aboriginal Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

At Shellharbour City Council we promote respect at work as a fundamental right for all and strive to create a workplace free from discrimination and harassment. This commitment extends to the promotion of the rights of all children and young people to be safe from harm when interacting with our services and spaces. Our values, Collaboration, Accountability, Integrity, Respect and Sustainability underpin all we do.

Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace.