Applications & AI Transformation Leader

Silk Laser; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

MediAesthetics is seeking a hands-on technology leader to transform how our business uses applications, automation and AI across clinics, support offices and customer platforms.

You'll own strategy, roadmap and delivery of our enterprise application landscape, while leading automation, integration and AI solutions. This role blends strategic leadership with hands‑on delivery to create real business value.

Qualifications

• 8+ years' experience in enterprise applications, technology delivery, solution architecture or related fields.
• Experience leading technical or delivery teams.
• Strong integration, automation and systems expertise.
• A track record of building and delivering technology roadmaps.
• Recent hands-on experience developing integrations, workflows and automation solutions.
• Experience with AI, intelligent automation or generative AI technologies.
• Strong stakeholder management and communication skills.
• The ability to turn complex business challenges into scalable technology solutions.

Responsibilities

• Review and optimise the enterprise application ecosystem, including ROI‑driven roadmap for future investment.
• Design and deliver automation solutions that remove manual processes and connect critical systems.
• Identify and implement practical AI opportunities to improve customer experience, clinical outcomes and operational performance.
• Develop and mentor the Applications Support & Projects team while fostering innovation and accountability.

Skills

Enterprise applications

Team leadership

Integration

Roadmap delivery

Hands-on automation

AI technologies

Stakeholder management

Problem solving

Tools

Zenoti

Dayforce

Insider

SAGE Financials

Zudello

Web Expenses

OpCentral

Job description

MediAesthetics is seeking a hands-on technology leader to transform how our business uses applications, automation and AI across clinics, support offices and customer platforms.

You'll own strategy, roadmap and delivery of our enterprise application landscape, while leading automation, integration and AI solutions. This role blends strategic leadership with hands‑on delivery to create real business value.