Applications & AI Transformation Lead

SILK Laser Clinics; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

MediAesthetics is seeking a hands-on technology leader to transform how the business uses applications, automation and AI across clinics, support office and customer platforms.

You'll own strategy, roadmap and delivery of the enterprise application landscape, while guiding next‑gen automation, integration and AI initiatives; this role balances leadership with hands-on delivery and measurable business impact.

Qualifications

• 8+ years in enterprise applications, tech delivery, solution architecture or related field
• Experience leading technical or delivery teams
• Strong integration, automation and systems expertise
• Track record of building and delivering technology roadmaps
• Hands-on experience developing integrations, workflows and automation
• Experience with AI, intelligent automation or generative AI
• Strong stakeholder management and communication skills
• Ability to translate complex business challenges into scalable tech solutions

Responsibilities

• Shape Our Applications Strategy with ROI-driven roadmaps for the enterprise app ecosystem
• Design and deliver automation solutions to remove manual processes and connect systems
• Identify and implement practical AI opportunities to improve experience and performance
• Develop and mentor the Applications Support & Projects team while fostering innovation

Skills

Enterprise architecture

Stakeholder management

Technical leadership

Integration & automation

AI technologies

Education

Bachelor's degree in CS or related

Tools

Zenoti

Dayforce

Insider

SAGE Financials

Zudello

Web Expenses

OpCentral

Job description

MediAesthetics is seeking a hands-on technology leader to transform how the business uses applications, automation and AI across clinics, support office and customer platforms.

You'll own strategy, roadmap and delivery of the enterprise application landscape, while guiding next‑gen automation, integration and AI initiatives; this role balances leadership with hands-on delivery and measurable business impact.