Application Support Specialist - Enterprise Apps & ITIL

ISS Facility Services Australia and New Zealand; Melbourne; Presencial; AUD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Career development opportunities

Resumo da oferta

A leading facilities services provider in Melbourne seeks an Application Support Analyst with over 2 years of experience. The role involves supporting a variety of applications with end-user support, system configuration, and improvement initiatives. Ideal candidates will have a strong background in IT service delivery frameworks and relevant software tools. The position offers career development opportunities within a globally recognized organization.

Qualificações

• 2+ years experience in applications support.
• Familiar with IT service delivery frameworks (e.g. ITIL).
• Strong operational knowledge of enterprise IT systems.

Responsabilidades

• Provide Level 1 and Level 2 end-user support.
• Conduct user training and demonstrations.
• Manage user/security and system configuration.

Conhecimentos

End-user support management

Stakeholder management

Time management

Organisational skills

Formação académica

Tertiary qualifications in business or IT

Ferramentas

Jira

Microsoft Project

Descrição da oferta de emprego

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