Application Support Specialist - Enterprise Apps & ITIL
ISS Facility Services Australia and New Zealand
City of Melbourne
On-site
AUD 70,000 - 90,000
Full time
14 days+
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Benefits offered by this job
Competitive salary package
Career development opportunities
Job summary
A leading facilities services provider in Melbourne seeks an Application Support Analyst with over 2 years of experience. The role involves supporting a variety of applications with end-user support, system configuration, and improvement initiatives. Ideal candidates will have a strong background in IT service delivery frameworks and relevant software tools. The position offers career development opportunities within a globally recognized organization.
Qualifications
2+ years experience in applications support.
Familiar with IT service delivery frameworks (e.g. ITIL).
Strong operational knowledge of enterprise IT systems.
Responsibilities
Provide Level 1 and Level 2 end-user support.
Conduct user training and demonstrations.
Manage user/security and system configuration.
Skills
End-user support management
Stakeholder management
Time management
Organisational skills
Education
Tertiary qualifications in business or IT
Tools
Jira
Microsoft Project
Job description
A leading facilities services provider in Melbourne seeks an Application Support Analyst with over 2 years of experience. The role involves supporting a variety of applications with end-user support, system configuration, and improvement initiatives. Ideal candidates will have a strong background in IT service delivery frameworks and relevant software tools. The position offers career development opportunities within a globally recognized organization.