Application Support Manager

South Eastern Sydney Local Health District (SESLHD); Sydney; On-site; AUD 154,000 - 183,000; Full time

Benefits offered by this job

Extra annual leave up to 12 days

Salary packaging options

Discounted gym membership

Employee Assistance Program

Discounted private health insurance

Job summary

SESLLHD in Randwick, Sydney is seeking a Health Manager Level 4 for a temporary full-time arrangement until August 2027. The role involves strategic planning, stakeholder engagement, staff development and financial management within Information Management Services.

The position offers a comprehensive benefits package and a pathway to leadership across a large health district. The successful candidate will oversee service delivery, drive continuous improvement and ensure compliance with NSW

Responsibilities

• Develop business strategies and plans in consultation with the Director and other relevant stakeholders.
• Foster and maintain positive relationships with key internal and external stakeholders to achieve outcomes for SESLHD and Illawarra Shoalhaven LHD.
• Engage effectively with suppliers and vendors to ensure externally provided services are delivered to a standard and cost.
• Manage and develop staff to undertake changing roles, responsibilities, and accountabilities to provide for succession within Information Management Services.
• Recruit, coach, mentor and performance develop staff, to develop the capabilities of the team to undertake changing roles and provide for succession within the unit.
• Manage delegated financial responsibilities, through development and maintenance of strategies and effective allocation of resources to ensure optimal health outcomes within budget.
• Evaluate existing service practices, policy and procedures using risk management to maximise safety and compliance with obligations.
• Uphold high standards of professionalism and integrity and reflect organisational values to meet health service and government expectations.
• Maintain personal and professional development through training/education and performance reviews to improve leadership in the service.
• Ensure services the team is accountable for are effectively managed and meet client needs as defined in SLAs.

Job description

Job Details

• Employment Type: Temporary Full Time until August 2027
• Position Classification: Health Manager Level 4
• Remuneration: $153,559 - $182,954 per annum plus superannuation
• Hours Per Week: 38
• Requisition ID: REQ700252
• Location: Randwick, Sydney
• Application Close: Sunday 1 November 2026

Where you'll be working

SESLHD is one of the largest local health districts in Sydney, covering a geographical area of 468 square kilometres from Sydney’s central business district, the beaches from Bondi to Cronulla and down to the Royal National Park. We deliver health care to around 930,000 residents across the local government areas of Woollahra, Waverley, Randwick, Bayside, Georges River and the Sutherland Shire. We also provide a key role in helping residents of Lord Howe Island. Our staff also deliver high quality health care across a variety of community-based services ranging from pre-birth to palliative care.

The Role

• Develop business strategies and plans in consultation with the Director and other relevant stake holders
• Foster and maintain positive relationships with key internal and external stakeholders to achieve the most appropriate and desirable outcomes for South EastSydney LHD and Illawarra Shoalhaven LHD.
• Engage effectively with suppliers and vendors to ensure that externally provided services are delivered to an acceptable standard and cost
• Manage and develop staff to undertake changing roles, responsibilities, and accountabilities to provide for succession within Information Management Services
• Recruit, coach, mentor and performance develop [unit/team] staff, to develop the capabilities of the team to undertake changing roles, responsibilities and to provide for succession within the unit
• Manage delegated financial responsibilities, through the development and maintenance of appropriate strategies and effective allocation of resources, to ensure optimal health outcomes are managed within budget.
• Evaluate existing service practices, policy and operational procedures by applying a practical and innovative risk management approach to ensure compliance with all obligatory requirements and to maximise organisational safety
• Uphold the highest standards of professionalism at all times by performing the functions of this role efficiently, economically, fairly, impartially and with integrity and by actively advocating organisational principles and values, to ensure that Health Service and Government expectations are met
• Maintain responsibility for personal and professional development by participating in training/education activities, and performance reviews/appraisals in order to continuously improve the level of management and leadership in the service
• Ensure that all services that the Team is accountable for are effectively managed and supported and meet the needs of clients as defined in Service and Operational Level Agreements.
• Perform other duties as required by the Director or their nominee

Benefits

• Up to 12 allocated days off each year in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Are you ready to join us?

About

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

• Describe your experience managing and supporting application production environments within a large, complex organisation. How have you applied incident, problem, change, risk, configuration and service level management practices to maintain system stability, minimise service disruptions and ensure business continuity?
• Provide an example of a recent project you have managed that involved significant organisational or technological change. How did you plan and implement the change, manage risks and competing priorities, engage stakeholders, and measure the outcomes and benefits achieved?

For role related queries or questions contact Anuradha Jayanti on [e-mail]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies
• If you have relevant qualifications or experience, please include any supporting documents with your application.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website