Application & Reporting Analyst

Queensland University of Technology; City of Brisbane; Hybrid; AUD 123,000 - 134,000; Full time

Benefits offered by this job

Hybrid work

Generous leave

Professional development

Job summary

Queensland University of Technology in Brisbane, QLD, invites applications for an Application & Reporting Analyst within the Student Engagement team. The role combines application support for UniHub and reporting responsibilities to enable data-informed decisions that improve student experiences.

Reporting to the Senior Analyst, you will configure systems, troubleshoot with internal and external providers, and translate business needs into actionable insights using Power BI, DAX and SQL.

Qualifications

• Degree completed or equivalent with relevant experience.
• Experience in managing and supporting digital services and reporting.
• Experience administering enterprise applications and reporting platforms.
• Strong analytical and problem-solving abilities; translate data into insights.
• Proficiency with Power BI, DAX, and SQL.
• Excellent communication and stakeholder engagement skills.
• Commitment to equity, diversity and Indigenous Australian engagement.

Responsibilities

• Support delivery of digital services and data-informed decision-making across Student Engagement.
• Administer and support UniHub and related enterprise applications and reporting platforms.
• Translate business requirements into system configurations and actionable insights.
• Collaborate with internal and external providers to troubleshoot and improve services.
• Report to the Senior Analyst, Student Engagement Applications and assist with career planning and performance expectations.
• Work in a hybrid arrangement with flexible on-site/off-site duties.

Skills

Analytical thinking

Communication

Stakeholder engagement

Problem solving

Equity & Indigenous engagement

Education

Bachelor's degree or equivalent

Tools

Power BI

SQL

DAX

Job description

Queensland University of Technology – Brisbane QLD

• Term:Fixed term, full-time basis until 31 December 2027.
• Remuneration:$122,852 to $134,385 pa (HEW7) (inclusive of $103,811 to $113,557 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Open to:Applicants who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply. Please note that current staff wishing to be considered for secondment to this position must seek prior approval from their supervisor before submitting an application.

Who are we looking for?

We are seeking a Application & Reporting Analyst to join Student Engagement, Administrative Division.

The Application and Reporting Analyst supports the delivery of digital services and data-informed decision-making across Student Engagement. This role combines application support and reporting responsibilities, ensuring systems are optimally configured and data is effectively leveraged to enhance service delivery and student experience. Working under the guidance of the Senior Analyst and in partnership with the Business Data Analyst, this role provides application support for UniHub and contributes to the reporting environment (e.g. Microsoft Fabric) by translating business needs into system configurations and operational insights. This position reports to the Senior Analyst, Student Engagement Applications for career planning, development, and performance expectations.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Student Engagement comprises of HiQ Contact Centre and Service Points, Future Student & Conversion, Engagement teams, and works closely with Sport. HiQ is the university’s contact point for members of the public, staff, prospective and current student enquiries and support services. Services to students and staff include general information, IT support, Library, and student administration. Engagement with future students and their orientation to the QUT student experience is a core focus of Student Engagement. The Engagement team is responsible for delivering co-curricular programs that further build QUT’s sense of community and support students to develop their professional identity, networks, and employability. QUT sport has strategic and operational oversight of sport activities and programs at QUT.

What you need to succeed

• Education, training and/or relevant experience equivalent to completion of a degree with subsequent relevant experience.
• Demonstrated experience in managing and supporting digital services, including the design, configuration, testing, implementation, and evaluation of systems and processes to improve service delivery.
• Proven experience in administering and maintaining enterprise applications and reporting platforms, including troubleshooting, issue resolution, and collaboration with internal and external providers.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, diagnose issues, and propose solutions using sound professional judgement.
• Demonstrated proficiency in reporting and analytics tools, particularly Microsoft Power BI, DAX, and SQL, with the ability to translate business requirements into actionable insights.
• Highly developed communication and stakeholder engagement skills, with a collaborative approach to working with diverse clients and teams to achieve successful outcomes.
• Demonstrated commitment to equity, diversity and Indigenous Australian engagement.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

Job opens: 09-Sep-2026

Applications Close: 25-Sep-2026 at 11.30pm

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