Appliance Service Technician

Wood Enterprises; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fully equipped work vehicle

Work phone and iPad for use duringwork

Ongoing training and professional dev.

50+ years in business

Job summary

Wood Enterprises (Aust) Pty Ltd in Brisbane seeks a skilled Appliance Service Technician to diagnose, repair and maintain a range of domestic appliances across Brisbane. This full-time role offers you independence and the support of an experienced team.

You will complete service reports, explain issues to customers, ensure safety standards are met and keep your tools and vehicle well maintained. A valid driver's license and relevant trade qualifications are required.

Qualifications

• Trade qualifications or certification in appliance servicing and electrical work in Queensland.
• Experience as an appliance service technician or in a similar repair role.
• Strong knowledge of domestic appliance repair and servicing.
• Experience using diagnostic equipment and fault-finding techniques.
• Strong problem-solving skills and a methodical approach.
• Excellent communication skills to explain technical information to customers.
• Emphasis on quality, safety and attention to detail.
• Ability to work independently and manage multiple service calls.
• Valid driver's licence.
• Physical capability to move appliances safely.
• Current First Aid and LVA certification, or willingness to obtain.

Responsibilities

• Diagnose faults and repair/domestic appliances.
• Repair and maintain dishwashers, ovens, refrigerators and washing machines.
• Replace faulty components while maintaining high workmanship standards.
• Explain faults and solutions clearly to customers.
• Complete service reports and record parts used.
• Carry out routine maintenance and preventative servicing.
• Manage service calls efficiently and within timeframes.
• Collaborate with the team to deliver efficient service.
• Follow health, safety and industry requirements.
• Maintain tools, equipment and work vehicle to a high standard.
• Build positive customer relationships through professional service.

Skills

Trade qualifications

Experience as appliance technician

Domestic appliance repair knowledge

Diagnostic equipment

Problem solving

Communication skills

Quality and safety focus

Independent work

Driver's license

Physical capability

First Aid & LVA certification

Job description

Wood Enterprises (Aust) Pty Ltd is looking for a skilled and reliable Appliance Service Technician to join our team in Virginia, QLD.

This is a full-time opportunity where you'll diagnose, repair and maintain a range of domestic appliances, while providing professional, reliable service to our customers across Brisbane.

You'll be responsible for diagnosing faults, completing quality repairs and preventative maintenance, explaining technical issues clearly to customers and ensuring every service call is completed to a high standard.

Working independently as well as with our experienced team, you'll play an important role in maintaining our reputation for quality workmanship, reliable service and customer satisfaction.

About the role

Wood Enterprises (Aust) Pty Ltd is looking for a skilled and reliable Appliance Service Technician to join our team in Virginia, QLD.

This is a full-time opportunity where you'll diagnose, repair and maintain a range of domestic appliances, while providing professional, reliable service to our customers across Brisbane.

You'll be responsible for diagnosing faults, completing quality repairs and preventative maintenance, explaining technical issues clearly to customers and ensuring every service call is completed to a high standard.

Working independently as well as with our experienced team, you'll play an important role in maintaining our reputation for quality workmanship, reliable service and customer satisfaction.

What you'll be doing

• Diagnose faults using diagnostic tools and your technical expertise.

• Repair and maintain domestic appliances including dishwashers, ovens, refrigerators and washing machines.

• Replace faulty components and parts while maintaining high workmanship standards.

• Explain faults, repairs and solutions clearly to customers.

• Complete service reports and accurately record work completed and parts used.

• Carry out routine maintenance and preventative servicing.

• Manage service calls efficiently and complete work within expected timeframes.

• Work collaboratively with the team to deliver an efficient service.

• Follow all relevant health, safety and industry requirements.

• Maintain your tools, equipment and work vehicle to a high standard.

• Build positive customer relationships through professional and courteous service.

What we're looking for

We're looking for a technically capable and customer-focused technician who takes pride in getting the job done right.

You'll ideally have:

• Relevant trade qualifications or certification in appliance servicing and electrical work in Queensland.

• Previous experience as an appliance service technician or in a similar repair and maintenance role.

• Strong knowledge of domestic appliance repair and servicing.

• Experience using diagnostic equipment and fault-finding techniques.

• Strong problem-solving skills and a methodical approach.

• Excellent communication skills and the ability to explain technical information to customers.

• A strong focus on quality, safety and attention to detail.

• The ability to work independently and manage multiple service calls.

• A valid driver's licence.

• The physical capability to safely move appliances when required.

• Current First Aid and LVA certification, or a willingness to obtain these.

What we offer

At Wood Enterprises, we value our people and the skills they bring to our business.

You'll enjoy:

• Competitive remuneration.

• A fully equipped work vehicle.

• Work phone and computer/iPad for use during work hours.

• Ongoing training and professional development.

• The opportunity to expand your technical knowledge and skills.

• A supportive and experienced team environment.

• A strong focus on workplace safety and wellbeing.

• The opportunity to work with a well-established business with over 50 years of industry experience.

About us

Wood Enterprises (Aust) Pty Ltd is a leading manufacturer's agent in Queensland and provides appliance servicing for the Smeg brand across the Brisbane metropolitan area.

With over 50 years of industry experience, we have built a strong reputation for quality workmanship, responsive service and customer care.

Our experienced team is committed to providing reliable, professional repair and maintenance services that keep our customers' appliances running smoothly. We take pride in our work and are passionate about delivering a service that customers can trust.