Appliance Technician

ABCO Appliance Service; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

ABCO Appliance Service in Sydney is seeking an experienced and customer-focused appliance technician to join our growing team. You will deliver high-quality repairs and ensure exceptional customer service in line with company policies.

The role requires diagnosing faults, managing related administration, and proactively seeking on-site sales opportunities with customers. You should have at least 3 years of domestic appliance repair experience, be able to work unsupervised, and communicate

Qualifications

• Minimum 3 years' experience in domestic appliance repair and maintenance.
• Relevant qualifications and/or hands-on experience in repairing household appliances.
• Full Australian working rights required.

Responsibilities

• Diagnosing faults on appliances.
• Managing administration generated by this role.
• Proactively generating on-site sales opportunities with customers.

Skills

Diagnosing faults

On-site sales / cross-selling

Customer service

Team player

Problem solving

Communication

Education

Household appliance repair experience

Job description

This leading independent appliance service and repair company is seeking an experienced and customer-focused service technician with great interpersonal and communication skills to join their growing team. Immediate start.

With a solid reputation built over 50 years, this family owned and operated business is highly respected by all leading appliance manufacturers.

The Position

This position is responsible for delivering outstanding quality repairs and a high level of customer service to our valued customers as per company policies and procedures.

Key Responsibilities

The Appliance Technician role includes:

Diagnosing faults

Managing administration generated by this role

Generating future sales by pro-actively seeking opportunities on-site with customers

Experience and Qualifications

Relevant qualifications and/or hands‑on experience in repairing household appliances

Very familiar in navigating Sydney's roads

Skills and requirements

Minimum 3 years' experience in domestic appliance repair and maintenance

Ability to work unsupervised

Able to work successfully in a team environment to achieve results

Demonstrate the ability to sell and cross-sell

Skilled at diffusing emotional customers

Experienced in working with top quality brands

Skilled at diagnosing problems and finding solutions

Skilled with using electronic media and communication

Full Australian working rights essential