APEX Lead Attendant: Guest Experience & Operations Lead

Red Hawk Casino; Casino; On-site; AUD 60,000 - 80,000; Full time

Job summary

Red Hawk Casino in Casino, New South Wales, is seeking an APEX Lead Attendant to oversee daily operations and ensure quality service. The lead will manage staffing, training, and guest relations while maintaining high standards and accountability.

The ideal candidate should have experience in high-volume environments and possess strong leadership and communication skills. Flexibility to work nights, weekends, and holidays is essential.

Qualifications

• Experience in high volume Family Entertainment Center Business preferred.
• Interest or knowledge of motor sports.
• Ability to motivate staff and manage a team.

Responsibilities

• Supervise daily operations including staffing and scheduling.
• Maximize daily sales and manage costs effectively.
• Ensure the highest level of service quality.

Skills

Leadership skills

Team management

Strong communication skills

Customer service orientation

Job description

Red Hawk Casino in Casino, New South Wales, is seeking an APEX Lead Attendant to oversee daily operations and ensure quality service. The lead will manage staffing, training, and guest relations while maintaining high standards and accountability.

The ideal candidate should have experience in high-volume environments and possess strong leadership and communication skills. Flexibility to work nights, weekends, and holidays is essential.