APAC Warehouse IT Leader - Automation & WMS

DHL Supply Chain; Sydney; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Sydney, Australia, is seeking a Regional Warehouse IT Solution Lead to drive system-driven operations and implement scalable APAC warehouse standards. You will own APAC warehouse technology governance, collaborate with operations, OE, IT and vendors, and mentor the APAC Warehouse Domain Champion community while leveraging AI and automation to improve performance.

You'll lead design reviews, establish regional playbooks and reusable assets, and ensure adoption of warehouse

Qualifications

• 8+ years in Supply Chain, Logistics, Warehousing, or Warehouse Technology.
• Experience supporting warehouse operations across multi-country environments.
• Exposure to implementations, support, and continuous improvement.

Responsibilities

• Lead the APAC System Driven Operations agenda by identifying opportunities to reduce manual intervention, increase automation, and improve warehouse process execution.
• Drive the design, development, governance, versioning, and regional adoption of reusable warehouse modules, transforming successful operational solutions into scalable APAC standards.
• Develop modular solutions including process flows, configuration guidance, test scripts, user instructions, release notes, training materials, and best practice documentation.
• Promote adoption of new warehouse functionality and ensure successful capabilities are packaged into reusable regional assets.
• Act as the regional WMS SME, providing guidance on warehouse processes, solution design, and operational best practices.
• Own APAC warehouse technology standards, governance processes, and best practices to ensure consistency, scalability, and efficiency across countries.
• Lead design reviews and ensure solutions align with business requirements, operational objectives, regional standards, and long-term strategic direction.
• Coordinate, develop, and mentor the APAC Warehouse Domain Champion community through knowledge-sharing programs, learning initiatives, and capability development activities.
• Establish and maintain regional playbooks, learning programs, knowledge repositories, and reusable implementation assets to reduce dependency on individual expertise.
• Identify opportunities to leverage AI, analytics, automation, and emerging technologies to improve operational performance and user experience.
• Support regional leadership through technology roadmaps, strategic recommendations, governance activities, executive updates, and stakeholder engagement.
• Act as the strategic link between Operations, OE, IT, Champions, Vendors, and Global teams to accelerate adoption of proven solutions and regional best practices.

Skills

Manhattan Active WM

System Driven Operations

Stakeholder management

Coaching and capability development

Data and analytics

Automation and AI awareness

Education

Bachelor's Degree in IT, Engineering, Supply Chain, Logistics, Business, or equivalent

Job description

DHL Supply Chain in Sydney, Australia, is seeking a Regional Warehouse IT Solution Lead to drive system-driven operations and implement scalable APAC warehouse standards. You will own APAC warehouse technology governance, collaborate with operations, OE, IT and vendors, and mentor the APAC Warehouse Domain Champion community while leveraging AI and automation to improve performance.

You'll lead design reviews, establish regional playbooks and reusable assets, and ensure adoption of warehouse