APAC SAP & IT Senior Business Analyst

Prysmian Group; Melbourne; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Prysmian Group in Melbourne seeks an IT Application Support professional with SAP implementation experience to collaborate with engineering, logistics, finance and other teams. You will participate in design reviews, support data migrations and ensure smooth transitions to production, while maintaining system performance and user adoption.

The role requires strong problem solving, excellent communication, and ability to work across time zones in a global environment.

Qualifications

• 3+ years in IT application support or SAP implementation/rollout involvement.
• Proficient in Agile and DevOps practices.
• Experience with digital product design/development is advantageous.
• Knowledge of manufacturing processes and order-to-cash/supply chain.
• Able to troubleshoot SAP, Salesforce and digital product issues and resolve bugs.
• Experience in a global, multi-geo environment.
• Analytical and meticulous with strong problem solving.
• Excellent communication and ability to explain technical concepts to non-technical teams.

Responsabilités

• Participate in business process workshops to identify productivity gains.
• Collaborate with IT and business teams to propose sustainable solutions.
• Support SAP users to ensure readiness and adoption of changes.
• Review SAP designs and provide recommendations; manage local integration efforts.
• Coordinate data migration and legacy extractions with external vendors or IT teams.
• Monitor SAP production performance and track KPIs using analytics platforms.
• Create user documentation, conduct training, and provide ongoing support.
• Communicate project updates, risks, and milestones to leadership and teams.
• Ensure compliance with Prysmian’s processes and best practices.
• Assist with break-fix of SAP, troubleshooting issues and providing workarounds.

Connaissances

Agile & DevOps

SAP troubleshooting

ServiceNow

Salesforce

IT support

Analytical thinking

Communication skills

Outils

SAP

ServiceNow

Salesforce

Description du poste

Prysmian Group in Melbourne seeks an IT Application Support professional with SAP implementation experience to collaborate with engineering, logistics, finance and other teams. You will participate in design reviews, support data migrations and ensure smooth transitions to production, while maintaining system performance and user adoption.

The role requires strong problem solving, excellent communication, and ability to work across time zones in a global environment.