Analytics Data Lead (Melb, Syd, Bris)

CareSuper Pty Ltd; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work environment

3% Superannuation above SG minimum

Salary sacrifice matching up to 3%

5 weeks annual leave

18 weeks parental leave

Health and wellbeing support

Professional Development

Rewards and Recognition

Job summary

CareSuper Pty Ltd is seeking an Analytics and Data Lead to strengthen analytics capability across the Member Experience division. This hands-on leadership role will turn data into clear, actionable insights informing strategy and decision-making.

You will lead analytics, reporting and dashboards, partnering with senior stakeholders to define metrics and evidence-based approaches, while ensuring data governance and quality across outputs.

Qualifications

• Significant hands-on experience in analytics, data, BI or performance roles.
• Ability to coach, balance delivery with stakeholder leadership and capability uplift.
• Strong experience extracting, analysing and visualising data to produce insights.
• Confident developing dashboards and reports using visualization and reporting tools.
• Solid understanding of data governance, data quality and reporting frameworks.
• Experience with Databricks or willingness to build capability.

Responsibilities

• Lead and deliver analytics, reporting and insight capability across the Member Experience.
• Translate complex data into practical insights to support strategy and performance.
• Build, maintain and evolve reporting tools, dashboards and performance rhythms.
• Partner with senior stakeholders to define metrics and evidence-based reporting.
• Identify trends, risks and opportunities across member, operational and business data.
• Support data governance and consistent definitions across outputs.

Skills

Analytics

Data

Business intelligence

Dashboards

Stakeholder leadership

Data governance

Coaching

Data quality

Databricks

Education

Relevant tertiary qualifications in data/analytics

Tools

Databricks

Data visualization tools

Job description

At CareSuper, we believe we're Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we're passionate about helping our members retire with confidence. We're growing fast and looking for our next superhero to join us on this exciting journey.

About the role

As our new Analytics and Data Lead, reporting to the Strategy Planning and Insights Manager, you'll play a key role in strengthening analytics and data capability across our Member Experience division. This is a hands‑on leadership role where you'll turn data into clear, actionable insights that inform strategy, performance, prioritisation and decision‑making.

You will:

• Lead and deliver analytics, reporting and insight capability across the Member Experience.
• Translate complex data into practical insights that support strategic planning, prioritisation and performance outcomes.
• Build, maintain and evolve reporting tools, dashboards and performance rhythms aligned to divisional objectives.
• Partner with senior stakeholders and delivery teams to define metrics, measures of success and evidence‑based reporting approaches.
• Identify and communicate trends, risks and opportunities across member, operational and business data.
• Support strong data governance, data integrity and consistent definitions across reporting outputs.

What we're looking for

We're on the lookout for an analytical, commercially minded professional who is passionate about using data to improve decision‑making and member outcomes.

You'll thrive in this role if you have:

• Significant hands‑on experience in analytics, data, business intelligence or performance roles.
• The ability to operate as a coach, balancing direct analytical delivery with stakeholder leadership and capability uplift.
• Strong experience extracting, analysing and visualising data to produce meaningful business insights.
• Confidence developing dashboards, reports and analysis outputs using data visualisation and reporting tools.
• A strong understanding of data governance, data quality and reporting frameworks.
• Experience with Databricks, or a willingness to build capability in this area.
• Experience in a complex or regulated environment would be highly regarded.
• Relevant tertiary qualifications in data, analytics or a related field.

Why CareSuper?

We're not just another super fund. We're a values‑driven organisation that puts people first—our members and our team.

Here's what you can look forward to:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above SG minimum
• Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
• 5 weeks of annual leave
• 18 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services

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At CareSuper, we know that diverse perspectives make us stronger. We're proud to foster an inclusive environment where everyone feels welcome, respected, and valued—no matter your background or identity.