Lead, Analytics & Insights

UniSuper; City of Melbourne; Hybrid; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning and development opportunities

Health and wellbeing programs

Competitive superannuation

Job summary

UniSuper is seeking an analytics leader to head a team delivering end-to-end insights across Marketing & Growth. You will supervise reporting, data models, visualisations and analytics to inform data-led decisions.

You will mentor a diverse team, translate business needs into actionable insights, and partner with stakeholders to mitigate risk and drive customer outcomes. This role requires strong communication and a collaborative approach in a hybrid in-office setting.

Qualifications

• Lead a small analytics team with diverse skills.
• Ability to translate data into clear insights for technical and non-technical audiences.
• Strong stakeholder engagement and communication skills.
• Proficiency in data visualization and data modelling; experience with MarTech is a plus.

Responsibilities

• Coach and mentor team to translate business needs into data-driven insights.
• Lead development of reports, data models, and visualisations.
• Foster collaborative culture and continuous improvement.
• Partner with stakeholders to mitigate risk and drive operational excellence.
• Align delivery with data strategy and platform requirements.
• Collaborate with internal teams on strategic programs and uplift insights capability.

Skills

Team leadership

Data storytelling

Stakeholder engagement

Data visualization

Data modeling

Strategic thinking

Continuous improvement

Communication

Tools

SQL Server

Power BI

Python

Azure Databricks

MarTech platforms

Job description

We are all here to deliver great retirement outcomes for our members. We have a long history with the University sector and today we are a place where future-minded Australians can all come together. We have a track record of success and a culture focused on being the best place to work in superannuation. We'll achieve this by bringing our values to life in everything we do – genuine care, being better together and a passion for outcomes. We have a clear plan of what we need to do and want you to help lead that journey.

This is a great opportunity to lead impactful analytics and insights that drive data-led decisions across Marketing & Growth.

The role

This role is accountable for leading a team of data and analytics specialists to deliver valuable and consumable insights that support business objectives. You will provide end-to-end leadership across reporting, data models, visualisations, and analytics, ensuring best practice execution.

• Coach and mentor a team to translate business needs into data-driven insights that support decision-making
• Lead the development of high-quality reports, data models, and visualisations that are accurate and usable
• Build a collaborative team culture that encourages problem-solving and continuous improvement
• Partner with stakeholders to provide insights that mitigate risk, support compliance, and drive operational excellence
• Manage delivery priorities and ensure work aligns with data strategy and platform requirements
• Collaborate with internal teams to support strategic programs and uplift insights capability

About you

You are an experienced analytics leader who can translate complex data into clear, actionable insights and build strong stakeholder relationships. You bring a balance of strategic thinking and hands‑on delivery, with a focus on quality and continuous improvement.

• Experience leading a small team with diverse skills and capabilities
• Advanced ability to communicate insights clearly to technical and non-technical audiences
• Strong stakeholder engagement skills with clear and concise communication
• Advanced capability in data visualisation and data modelling
• Experience with tools such as SQL Server, Power BI, Python and Azure Databricks
• Strong understanding of MarTech platforms, including customer data platforms, digital analytics, marketing automation and personalisation.
• Able to translate customer and marketing data into strategic recommendations that improve customer experience and business outcomes.
• Knowledge of insights best practices including requirements gathering, QA, and release management

What We Offer

UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us. These include:

• Competitive superannuation contributions
• Flexible working arrangements
• Learning and development opportunities
• Health and wellbeing programs

It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members.