Ambulance Manager Clinical Governance Unit

Council Jobs; Canberra; On-site; AUD 156,000 - 164,000; Full time

Job summary

The ACT Ambulance Service (ACTAS) Clinical Governance Unit is seeking a qualified Ambulance Manager to lead clinical quality and patient safety initiatives. The role focuses on achieving NSQHS standards and delivering high-quality, safe care to the ACT community.

The Ambulance Manager CGU will drive quality improvements, manage external feedback, and act as a conduit between ACTAS and the wider healthcare system. A pragmatic leadership approach is required.

Qualifications

• Current unrestricted ACT Class C driver’s License (or interstate equivalent).
• Registration as a paramedic (Ahpra) with current independent authority to practice at baseline level.

Responsibilities

• Lead clinical quality and patient safety practices for ACTAS CGU.
• Drive NSQHS standards compliance through quality and safety improvement projects.
• Collaborate across ACTAS staff and stakeholders to ensure a consistently high, person‑centred service.

Job description

Ambulance Manager Clinical Governance Unit

Classification: Ambulance Manager Level 2
Salary: $156,105 - $164,082 plus superannuation
Position No: 58188, Several
Directorate: Justice and Community Safety
Advertised (Gazettal date): 05 November 2026
Contact Officer: Patrick Meere on*************@act.gov.auor(02) 6207 7***

Details: The ACT Ambulance Service (ACTAS) Clinical Governance Unit (CGU) is seeking applications from highly motivated and experience people to fill the position of Ambulance Manager, Clinical Governance Unit. As the Ambulance Manager CGU, you will lead clinical quality and patient safety practices and strive to ensure ACTAS provides the highest level of quality and safe care to the people of the ACT and surrounding community.

As a leader in clinical review and audit, the outcomes of your work will drive high-level systems quality and safety change. You will commit to ACTAS achieving and maintaining National Safety and Quality Health Service (NSQHS) Standards, through identifying and implementing quality and safety improvement projects and initiatives. You will also contribute to the management of external feedback, consumer liaison and complex consumer care needs, while being a strong conduit between ACTAS and the wider ACT healthcare system.

The Ambulance Manager CGU will contribute to a culture of quality and safety, through the delivery of a consistent person-centred service, that is driven by evidence and innovative processes to improve and support healthcare outcomes. We are after candidates that are agile and pragmatic, who will work closely with all levels of ACTAS staff and stakeholders to achieve and maintain this outcome.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements: All expenses associated with obtaining and providing required supporting documentation will be met by the applicant. These costs will not be met by ACTAS nor reimbursed at any time during the process.

• A current unrestricted ACT Class C driver’s License (or interstate equivalent) is essential.
• Registration as a paramedic (without conditions or notations) with Ahpra.
• Current independent authority to practice at a baseline of ambulance paramedic with ACTAS (3 years from ATP being awarded).
• Tertiary qualifications in clinical governance and / or leadership and management are desirable.
• Comply with requirements outlined in SOPCGU019 Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases.

Notes: This is a temporary position available from January 2027 for three months with the possibility of extension up to less than 12 months and/or permanency. Selection may be based on application and referee reports only. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Closes: 19 November 2026

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Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.