Alternate Communications Security Account Manager (ACAM)

Australian Department of Home Affairs; Canberra; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Australian Department of Home Affairs in Canberra seeks an Alternate Communications Security Account Manager to oversee COMSEC accounts, operate ACM and HACE, and train authorized users. The role emphasizes security policy compliance, risk awareness, and relationship management across government partners.

Applicants should have strong COMSEC expertise, proven communications skills, and the ability to work in a high-volume environment with travel as needed. Onsite arrangements apply.

Formación

• Significant COMSEC experience and knowledge of Australian Government standards and frameworks.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities in a high-volume environment.
• Ability to train authorised users in procedures for operation, safeguarding and control of ACM.
• Demonstrated ability to build and maintain positive relationships with stakeholders.

Responsabilidades

• Ensure Home Affairs COMSEC accounts operate in accordance with COMSEC policy requirements, PSPF and ISM.
• Operate and maintain COMSEC systems including management of ACM.
• Operate HACE using ASD approved network management systems.
• Assist the CAM to train authorised users in procedures for operation, safeguarding and control of ACM.
• Produce, update and review COMSEC work instructions for all users including COMSEC staff.
• Develop and maintain effective working relationships with internal and external stakeholders.
• Undertake domestic travel to conduct audits of Home Affairs and partner locations where CSD services are installed.
• Manage the section's compliance with security processes, procedures and asset management; promote positive security culture.
• Perform the duties of the CAM during periods of CAM absence.
• Participate in an on-call roster to provide COMSEC after hours support.

Conocimientos

COMSEC account management

Communication skills

Team oriented

Customer-focused ICT service delivery

Herramientas

HACE

ACM

ASD approved network management systems

Descripción del empleo

Alternate Communications Security Account Manager (ACAM)

Australian Department of Home Affairs – Canberra ACT

This process is being used to fill2immediate positions.

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere inACT; NSW; NT; QLD; SA; TAS; VIC; WA.

About our team

Technology | Enterprise Technology Services | Technology Operations & Support | Classified Systems Delivery

The Classified Systems Delivery (CSD) Section within the Technology Group delivers, operates, and supports secure Information and Communications Technology (ICT) services that enable critical national security functions, border protection operations, and secure communications for Australian government organisations.

CSD employs skilled and experienced staff organised to perform operations functions, provide service desk and COMSEC support, and design, install, operate and maintain a secure ICT platform, networks, gateways, and end user services.

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

Significant skills and experience in Australian Government Communications Security (COMSEC)

Very good COMSEC account management skills and experience

Very good all-round communications skills

Team oriented

Customer focussed for ICT service delivery.

Duties and responsibilities

Ensure Home Affairs COMSEC accounts operate in accordance with COMSEC policy requirements, the Protective Security Policy Framework (PSPF) and Information Security Manual (ISM)

Operate and maintain COMSEC systems including undertaking activities involving the management and handling of ACM

Operate HACE using Australian Signals Directorate (ASD) approved network management systems

Assist the CAM to train authorised users in procedures for the operation, safeguarding and controlling ACM

Produce, update and review COMSEC work instructions in support of all users, including COMSEC staff

Develop and maintain effective working relationships with both internal and external stakeholders

Undertake domestic travel, as required, to conduct audits of Home Affairs and partner locations where CSD managed services are installed

Manage the section's compliance with security processes, procedures and asset management requirements, and promote a positive security culture

Perform the duties of the CAM, as outlined in national COMSEC policy, during periods of CAM absence

Participate in an on-call roster to provide COMSEC after hours support.

Additional information

Qualified, or able to attain qualification, as a COMSEC Account Manager

Qualified, or able to attain qualification, in the use of relevant systems for the management of ACM

Demonstrated understanding of, and ability to comply with, Australian Government standards, frameworks, instructions, policies, processes and procedures

Demonstrated ability to manage competing priorities in a high-volume environment

Demonstrated problem-solving and continuous improvement skills

Demonstrated ability to build and maintain positive and productive working relationships, with a flexible approach to different work environments

Demonstrated ability to apply specialist expertise and experience and leverage the knowledge and skills in the team

Experience operating, maintaining and supporting HACE within a departmental environment

Demonstrated understanding of, and recent experience in, risk management, assessment and reporting within secure environments

Demonstrated experience supporting Australian Government ICT systems

Demonstrated knowledge of, and experience in, physical, personnel, transmission, cryptographic and emission security.

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

Phone: [phone] *** (within Australia) or [phone] (outside of Australia)

Please include any applicable screen captures, a response will be provided during business hours.

Contact Officer

Sara McDonald on ******@homeaffairs.gov.au

Office Arrangements

Onsite - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on23/11/2026at 11:59pm AEST (midnight) - Late applications will not be accepted.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position, to read more clickhere. The Australian Public Service (APS) Employee Value Proposition(EVP) highlights the top reasons our employees enjoy working in the APS.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

AI tools may be used to support parts of this recruitment process. The selection panel will disclose where and how AI is used.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website athttps://www.homeaffairs.gov.au/about-us/careers.

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Negative Vetting Level 2 (AGSVA) security clearance, and:

ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).

Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.