Permanent Transfer APS3 - Section 26 Register - Immigration Officer

Australian Department of Home Affairs; Melbourne; On-site; AUD 63,000 - 73,000; Full time

Job summary

Australian Department of Home Affairs in Melbourne is seeking a Permanent Transfer APS3 Immigration Officer to support migration, citizenship and compliance programs. The role involves applying policy, gathering information, and progressing cases under general supervision.

Strong written and verbal communication is essential, with the ability to work under pressure and maintain ethical standards. Applicants must be an ongoing APS3 in the Australian Public Service not currently employed by Home

Qualifications

• Must be an ongoing APS3 employee in the Australian Public Service not currently employed by Home Affairs.
• Excellent written and verbal communication skills.
• Ability to work under pressure while staying calm.
• Ability to exercise good judgement and pay attention to detail to make lawful decisions.

Responsibilities

• Apply legislation, policy and procedures to support outcomes in migration, citizenship and compliance.
• Gather and assess information from multiple sources for decisions and recommendations.
• Manage and progress assigned cases, enquiries and records in accordance with procedures.
• Prepare accurate written materials including briefs, notes and correspondence.
• Collaborate with colleagues and stakeholders to support service delivery and objectives.

Skills

Strong communication

Attention to detail

Microsoft Office

Work under pressure

Tools

Microsoft Office Suite

Job description

Permanent Transfer APS3 - Section 26 Register - Immigration Officer

Australian Department of Home Affairs – Melbourne VIC

Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs.

The Group delivers status resolution in detention and the community, and manages the Department's client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.

Please visit our website for more information about the Department of Home Affairs

You must be an ongoing APS3 employee in the Australian Public Service who is not currently employed by the Department of Home Affairs to apply.

• Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment
• You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
• You must be able to positively contribute to a team environment, displaying integrity and high ethical standards
• You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
• You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes
• You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

The Department of Home Affairs has offices located all over Australia, currently in:

• Parramatta, New South Wales
• Melbourne, Victoria
• Perth, Western Australia
• Adelaide, South Australia
• Darwin, Northern Territory

About our team

Immigration Group is responsible for administering Australia's Permanent and Temporary Migration Programs, people smuggling policy and implementation, and the Refugee and Humanitarian Program and Settlement Programs.

The Group delivers status resolution in detention and the community, and manages the Department's client facing services and information services. It also provides policy advice on national impacts of migration, citizenship, people mobility, and delivers citizenship, social cohesion and multicultural programs.

Please visit our website for more information about the Department of Home Affairs

Our ideal candidate

You must be an ongoing APS3 employee in the Australian Public Service who is not currently employed by the Department of Home Affairs to apply.

• Our ideal candidate will be a team player who enjoys working in a dynamic and evolving environment
• You must possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
• You must be able to positively contribute to a team environment, displaying integrity and high ethical standards
• You must possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
• You must also work collaboratively with others in order to deliver efficient and accurate workplace outcomes
• You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.

The Department of Home Affairs has offices located all over Australia, currently in:

• Parramatta, New South Wales
• Melbourne, Victoria
• Perth, Western Australia
• Adelaide, South Australia
• Darwin, Northern Territory
• Hobart, Tasmania
• Brisbane, Queensland
• Belconnen, Australian Capital Territory
• Darwin, Northern Territory

Additional information

• You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position
• Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis
• You can withdraw your application from the register at any time.

Duties and responsibilities

APS3 Immigration Officers support the delivery of Australia's migration, humanitarian, compliance and citizenship programs by applying legislation, policy, procedures and operational frameworks to straightforward matters. Working under general supervision and direction, Officers gather and assess information, undertake research, support case and program activities, and contribute to the delivery of lawful, accurate and timely outcomes.

APS3 Immigration Officers may be required to:

• Apply legislation, policy, procedures and operational frameworks to support immigration, citizenship, compliance and program outcomes
• Gather, review and assess information from a range of sources to support decisions, recommendations, advice and operational activities
• Manage and progress allocated cases, applications, enquiries, correspondence, records or program activities in accordance with established procedures
• Conduct research and information gathering activities to support service delivery, case progression and program outcomes
• Exercise judgement to resolve routine matters and identify issues requiring escalation or referral
• Prepare accurate correspondence, records, reports, case notes, briefs and other written materials
• Engage professionally with clients and stakeholders to obtain, verify, communicate and respond to information
• Maintain accurate records and data in accordance with legislative, policy and recordkeeping requirements
• Coordinate and support operational, administrative or program activities
• Contribute to reporting, quality assurance, governance and continuous improvement activities that support service delivery and operational effectiveness
• Work collaboratively with colleagues and stakeholders to support team objectives, service delivery and organisational priorities.

Additional information

• You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position
• Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis
• You can withdraw your application from the register at any time.

Please note: There is no guarantee that an offer of employment will be made whilst your application remains on the register. You will only be contacted regarding your application if a vacancy arises that matches your skills and experience.

Eligibility

• You must already be an APS3 in the Australian Public Service employed in an ongoing role not currently working with Home Affairs, to apply for this position
• Section 26 transfers facilitate mobility across the APS, promoting diversity of thinking and capability development. Depending on operational requirements, opportunities may be offered on a full-time or part-time basis
• To be eligible for the position you must be an Australian Citizen

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:

• ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
• Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.

In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

AI tools may be used to support parts of this recruitment process. The selection panel will disclose where and how AI is used.

Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers.

Getting to know the Department of Home Affairs

The Department of Home Affairs is responsible for central coordination, and strategy and policy leadership in relation to cyber and critical infrastructure resilience and security, immigration, border security and management, counter-terrorism, the protection of our sovereignty, citizenship and social cohesion.The Department implements a strategically coordinated approach to the cyber security and resilience of all Australians through the appointment of a Cyber Security Coordinator and continues to enable rapid responses to threats of foreign interference through the dedicated Counter Foreign Interference Coordinator. Additionally, the Department contributes to Australia’s prosperity and unity through the management and delivery of the migration, humanitarian and refugee programs. The Department also promotes social cohesion through multicultural programs, providing settlement services and through managing and conferring citizenship.We encourage applications from Indigenous Australians, people with disability and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential. For more information www.homeaffairs.gov.au/about-us/careers/working-with-us/workplace-diversity