Allied Health Coordinator

Amplifon; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company car

Fuel card

eTag

Vaccinations

Training & development opportunities

Employee Assistance Program

Discounts on hearing aids for you and/

Job summary

Amplifon is seeking an Allied Health Coordinator to drive referrals from General Practice through to Audiology Clinics in the Sydney metro area. You will manage relationships with doctors, practice managers and nurses, educate on our services and coordinate events to support clinic referrals.

The role requires a proactive, target-driven individual with CRM experience and a Diploma in Administration or Marketing. A hybrid approach to travel and collaboration across global teams is available.

Qualifications

• 2+ years' experience within the healthcare industry (desirable)
• Diploma in Administration, Marketing or similar
• Experience using Salesforce or other CRM systems
• Self-motivated and able to work with minimum supervision
• Ability to manage and prioritise competing demands with a customer-focused approach
• Ability to multi-task without compromising on quality

Responsibilities

• Proactively maintains the database of clients in Salesforce
• Manages communication with Primary Care Practices within the defined territory
• Follow predefined call cycles and plan customer interactions in advance, with training provided
• Develop a pipeline of Doctor Education, Nurse Education, Ear Clinics, and OtoGP Hearing Screening Device
• Assist with internal and external events and liaise with stakeholders to drive referrals into clinics

Education

Diploma in Administration, Marketing or similar

Tools

Salesforce

CRM systems

Job description

Amp Up Your Career with Real Purpose. Real Opportunity. Real Impact.

At Amplifon, we're more than a company.As the Global Leader in hearing care, we combinecutting-edge solutionswith apersonal touchto create unforgettable experiences for our customers.

With a shared vision toempower peopleand push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuelsinnovation,growth, and apurposethat resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you'll find all the support, tools, and opportunities you need to grow, whether it's through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

About the role:

We are looking for an Allied Health Coordinator (AHC) to join our team in Sydney. The AHC has a critical role within the Medical Sales function for driving strong relationships and referrals from Primary Care General Practice through to our Audiology Clinics.

The AHC role revolves around a defined Medical territory of General Practice where you will interact with Doctors, Practice Managers, Nurses providing education and training on our local Audiology clinic, OtoGP Hearing Screening Device, Ear Clinics, collaboration in events internal and external to drive referrals into our clinics supporting the wellbeing of GP patients regarding their hearing.

Key Responsibilities:

• Proactively maintains the database of clients in Salesforce
• Manages the communication with Primary Care Practices within the defined territory
• Follow predefined call cycles and plan customer interactions in advance, with support and training provided
• Develop a pipeline of Doctor Education, Nurse Education, Ear Clinics, and OtoGP Hearing Screening Device

Territory

• Sydney metropolitan area

Medical Marketing - Events

• Assist with internal and external events as required and defined by the Marketing Calendar
• Take ownership of events across the designated territory
• Liaise with internal stakeholders to ensure smooth execution of events

Communication

• Any external communication that may be required will ensure that templated emails are used
• Assist in initiating new and innovative ways to engage with customers using communication and templated emails

Travel

• Coordinate travel requirements as needed and in line with the travel policy

Supply Chain

• Place any internal or external orders required using our internal portal and system

Other Duties

• Ensure that duties of the role are conducted in an efficient, competent, and diligent manner where assigned KPI's are met with minimum disruption.
• Provide support to complete other tasks when requested by the business as a proactive and positive team member

About you:

• A strong drive to achieve targets and deliver results
• Positive 'can do' attitude with high energy, drive, and enthusiasm
• At least 2 years' experience within the healthcare industry (desirable)
• Diploma in Administration, Marketing or similar
• Experience using Salesforce or other CRM systems
• Self-motivated and able to work with minimum supervision
• Ability to manage and prioritise competing demands with a customer-focused and outcomes-centred approach
• Ability to multi-task without compromising on quality

What we offer in return:

• Competitive Salary + bonus structure + company car + fuel card + eTag
• Yearly flu vaccinations
• Amplifon training, career, and learning development opportunities
• Employee Assistance Program
• Discounts on hearing aids for you and your family & friends!
• Discounted private health insurance and other benefits and products
• Opportunity to advance your career on a global scale!

Putting People First

One of the ways we amplify careersis by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you're ready to put in the hard work, we'll make sure your dedication and achievements are recognised.

Putting People First

As an employer who embraces Equal Opportunity and promotes diversity, we encourage persons of all ages and backgrounds, including Indigenous Australians, to apply.