Airport Travel Retail Store Manager: Lead & Elevate Service

LagardèreAWPL; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL in Brisbane Airport is seeking a dynamic Full-Time Store Manager to lead a high-energy retail team across our travel hubs. You’ll model outstanding service, drive sales, and develop a thriving, high-performing team in a busy airport environment.

You’ll recruit, coach, and empower staff, maintain brand standards, and ensure flawless store operations while delivering exceptional customer experiences and value to travellers.

Qualifications

• Experience in a similar leadership role in a high-energy retail environment.
• Strong communication and coaching abilities.
• Hands-on leader who thrives in a team setting.
• Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays).

Responsibilities

• Be the face of the store – set the standard for service and style.
• Create meaningful connections with customers – every transaction counts.
• Lead, coach, and inspire your team to hit targets and shine.
• Manage store operations with accountability and attention to detail.
• Uphold exceptional presentation and brand standards.
• Foster a respectful, values-led culture every day.

Skills

Store leadership

Customer service

Coaching & development

Communication skills

Team motivation

Job description

LagardèreAWPL in Brisbane Airport is seeking a dynamic Full-Time Store Manager to lead a high-energy retail team across our travel hubs. You’ll model outstanding service, drive sales, and develop a thriving, high-performing team in a busy airport environment.

You’ll recruit, coach, and empower staff, maintain brand standards, and ensure flawless store operations while delivering exceptional customer experiences and value to travellers.