Airport Store Manager – Lead a Dynamic Team & Delight Customers

Lagardere Travel Retail; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

TELUS Health EAP

Job summary

LagardèreAWPL is seeking an energetic Full‑Time Store Manager for Brisbane Airport. Lead from the front to create outstanding customer experiences and develop high‑performing teams in a dynamic travel retail environment.

You will drive store performance, coach staff, and ensure brand standards while maintaining an engaging and inclusive workplace. This role combines leadership with hands-on operations in a fast-paced airport setting.

Qualifications

• Experience in a similar leadership role in a high-energy retail environment.
• Strong communication and coaching abilities.
• Confidence to take initiative and own your role.
• A hands-on leader who thrives in a team setting.
• Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays).
• Valid working rights & eligibility to obtain an Aviation Security ID Card.

Responsibilities

• Be the face of the store – set the standard for service and style.
• Create meaningful connections with customers – every transaction counts.
• Lead, coach, and inspire your team to hit targets and shine.
• Manage store operations with accountability and attention to detail.
• Uphold exceptional presentation and brand standards.
• Foster a respectful, values-led culture every day.

Skills

Leadership experience

Communication skills

Coaching abilities

Hands-on leadership

Initiative

Flexibility

Aviation security ID eligibility

Job description

LagardèreAWPL is seeking an energetic Full‑Time Store Manager for Brisbane Airport. Lead from the front to create outstanding customer experiences and develop high‑performing teams in a dynamic travel retail environment.

You will drive store performance, coach staff, and ensure brand standards while maintaining an engaging and inclusive workplace. This role combines leadership with hands-on operations in a fast-paced airport setting.