Airport Retail Supervisor: Lead Team & Elevate Experience

Lagardere Travel Retail; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL is seeking a committed and enthusiastic Supervisor to join our Brisbane Airport retail family in a full-time capacity. You will lead by example, deliver standout customer experiences, and motivate a fast-paced team across diverse shifts.

Ideal candidates have team leadership experience in retail or hospitality, excellent communication, and a passion for welcoming guests. Flexible availability and the ability to obtain an Aviation Security ID are essential.

Qualifications

• Experience in a team leadership role within fast-paced retail or hospitality.
• Confident communicator and motivator.
• Passion for customer service and making people feel welcome.
• Able to stay organized, focused, and calm under pressure.
• Flexible availability; early mornings, nights, weekends, and holidays.

Responsibilities

• Deliver standout customer experiences by leading the team.
• Guide and support the team to meet service and sales targets.
• Maintain high visual merchandising and presentation standards.
• Communicate clearly with customers and team.
• Bring accountability, reliability, and positivity to every shift.

Skills

Team leadership

Retail experience

Customer service

Communication

Flexibility

Job description

LagardèreAWPL is seeking a committed and enthusiastic Supervisor to join our Brisbane Airport retail family in a full-time capacity. You will lead by example, deliver standout customer experiences, and motivate a fast-paced team across diverse shifts.

Ideal candidates have team leadership experience in retail or hospitality, excellent communication, and a passion for welcoming guests. Flexible availability and the ability to obtain an Aviation Security ID are essential.